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Turkish Airlines Addis Ababa Office in Ethiopia

Snap Plaza 5th floor, Airport Rd, Addis Ababa, Ethiopia

[email protected]

https://www.turkishairlines.com/

+251116627782

Monday - Friday: 8:30 am–4:30 pm
Saturday & Sunday: Closed

Turkish Airlines, the esteemed flag carrier of Turkey, operates a dedicated office in Addis Ababa, Ethiopia. Serving as the region’s central hub for customer service, this office is known for addressing the needs of travelers flying with Turkish Airlines to or from Addis Ababa. To serve its passengers, the Turkish Airlines Addis Ababa office is well-equipped to handle various passenger inquiries. Whether it’s about managing bookings, processing cancellations, or providing information on baggage allowances, the staff at the Addis Ababa office are trained to assist with expertise.

Turkish Airlines Addis Ababa Office – Contact Information

For passengers needing assistance with their flight, the THY office in Addis Ababa is the right resource that help them with all their travel-related needs. Here are all the details you must know-

Turkish Airlines Office in Addis Ababa AddressSnap Plaza 5th floor, Airport Rd, Addis Ababa, Ethiopia
Turkish Airlines Addis Ababa Contact Number+251116627782
Email Address[email protected]
Working HoursOpens 24×7
Baggage Service Phone Number90 850 333 0 777
Turkish Airlines Official Websitehttps://www.turkishairlines.com/

Cargo Office

Address(ADD) Terminal 2, Bole International Airport
E-Mail[email protected]
Working Hours20:00-03:00 Summer 21:00-04:00 winter

Queries/Services Managed

The Turkish Airlines office in Addis Ababa, Ethiopia is dedicated to assisting travelers with their travel concerns. The office provides reliable support and guidance regarding travel procedures and airline policies. Additionally, if someone has corporate-related queries and is seeking airline information, it is recommended to contact Turkish Airlines Headquarters

Some of the most common queries managed by the Turkish Airlines Addis Ababa Office are given below: 

  • Flight Booking and Modifications 
  • Cancelations and Refunds 
  • Check-in Assistance
  • Baggage Allowance Information
  • Flight Status and Schedules 
  • Special Assistance Services 
  • Loyalty Program 
  • Visa Related Concerns

So, if you are planning to fly with Turkish Airlines to or from Addis Ababa, you can contact this office for all your travel-related needs. A team of dedicated professionals at the Turkish Airlines Office in Addis Ababa is always ready to offer prompt and dependable solutions to ensure you have a stress-free travel experience.

In case you’re in any other city & flying with Turkish, you can find up-to-date information about other city offices of Turkish at AirlineOfficeMap.

Addis Ababa Airport Details

Airport NameAddis Ababa Bole International Airport
AddressAddis Ababa, Ethiopia
Airport CodeADD
Contact Number+251 11 665 2222
Turkish Airlines ADD TerminalTerminal 2

Turkish Airlines Office Photos

Turkish Airlines Office in Addis Ababa, Ethiopia
Turkish Airlines Office in Addis Ababa, Ethiopia
Turkish Airlines Office in Addis Ababa, Ethiopia

Frequently Asked Questions 

What terminal does Turkish Airlines fly out of from Addis Ababa Bole International Airport in Addis Ababa? 

Turkish Airlines operates at Terminal 2 of Addis Ababa Bole International Airport, which is conveniently located in the city of Addis Ababa. Turkish flyers in Addis Ababa may arrive or depart from Terminal 2.

How do I contact the Turkish Airlines Office in Addis Ababa?

You can contact the Turkish Airlines Office in Addis Ababa at +251116627782. 

Can I report a complaint for Turkish Airlines from Addis Ababa?

Yes, you can report a complaint directly at the Turkish Airlines Office in Addis Ababa, where the staff is ready to address and resolve any issues you may encounter.

How do I cancel my flight with Turkish Airlines from Addis Ababa?

To cancel your flight with Turkish Airlines from Addis Ababa, you should visit its office located in Addis Ababa. The staff there can assist you with the cancellation process and provide you with all the necessary information regarding your specific situation.

How can I get a refund from Turkish Airlines in Addis Ababa?

For refunds, visiting the Turkish Airlines Office in Addis Ababa is recommended where you will get all the information related to the refund process based on your ticket type and any applicable airline policies.

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