Skip to main content

Air Astana Office in Almaty, Kazakhstan

6WHW+M7H, Almaty 050000, Kazakhstan

[email protected]

http://airastana.com/

7 7272 44 44 77

Monday-Saturday : 9 am–6 pm

The Air Astana office in Almaty is a one-stop for passengers flying with Air Astana via Almaty, Kazakhstan. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers a wide range of travel-related services to ensure a smooth travel experience for Air Astana passengers.

In this article, we will discuss the services offered by the Air Astana office in Almaty, and how you can approach them. We will also provide information on how to get to the office and how AirlineOfficeMap can help you connect with Air Astana’s Almaty customer service team.

Air Astana Almaty Office – Contact Information

For passengers who need assistance with their flight, the Air Astana office in Almaty is the rightful resource that helps passengers with all their travel-related needs. Here are all the details you must know-

Air Astana Office in Almaty Address6WHW+M7H, Almaty 050000, Kazakhstan
Air Astana Almaty Contact Number/Phone Number7 7272 44 44 77
Email Address[email protected]
Working HoursMonday-Saturday : 9 am–6 pm
Baggage Service Phone Number+7 727 2703 041
Air Astana Official Websitehttps://airastana.com/


For more information, you can also visit Air Astana Head Office 

How does the Air Astana Almaty Office work?

Air Astana has an office in Almaty to provide convenient and accessible customer service to its passengers in the region. The Almaty office offers a range of services to passengers, including:

  • Flight Booking
  • Check-In
  • Baggage assistance
  • Special requests

Having an office in Almaty also helps Air Astana better understand the needs and preferences of its passengers in the region, which helps the airline thrive with improved services and offerings.

How to get to the Air Astana Almaty Office?

The Air Astana office in Almaty is located at the following address:

6WHW+M7H, Almaty 050000, Kazakhstan

You can copy & paste the given address into your GPS and get the directions to the Air Astana Almaty Office and travel independently. You can also take a taxi from any part of the city to reach the office.

How to speak to a live person at the Air Astana Almaty Office?

If you are flying with Air Astana to or from Almaty, you can easily contact its office in Almaty for any queries. The office is accessible easily via phone, email, or live chat:

Via Phone

You can contact the Air Astana Almaty Office via their dedicated phone number i.e. 7 7272 44 44 77. You can call this number during operational hours for immediate assistance with your travel concerns or queries. Moreover, you can book or cancel your flight with Air Astana by contacting the city office via call.

Via Email

For inquiries that might require detailed responses or if you need to send documents, the Air Astana Almaty Office email is [email protected]. This channel is perfect for non-urgent communication that requires thorough answers. You can also share your feedback and complaints via email.

Operational Hours

The Air Astana Almaty Office operates from Monday-Saturday : 9 am–6 pm. You must be aware of these working hours before planning a visit or calling Air Astana in Almaty, Kazakhstan. During these hours you will get reliable assistance from the well-trained staff of Almaty Airlines.

Services Offered by Air Astana Almaty Office

Here are the other additional services that you can avail of at the Air Astana office in Almaty:

ServiceDescription
Seat selectionThe Almaty office offers assistance with seat selection. A fee may apply.
Flight Booking & CancellationWith the help of the Air Astana office in Almaty, you can easily book or cancel your flight. For last-minute flight booking & cancellation with Air Astana from Almaty, this office may be your savior.
Special mealsThe Air Astana Almaty Office offers meal assistance for passengers with specific dietary requirements.
Lounge accessAt the Almaty office, Air Astana Miles members can issue a complimentary pass for lounge access.
Special AssistanceThe Air Astana Almaty office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure.
Flight upgradesPassengers flying with Air Astana from Kazakhstan can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service.
Flight statusThe staff at the Almaty office can offer the real-time status of a flight or any potential delays.
Group bookingsPassengers traveling in a group can request the price quote. Air Astana Almaty office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary.

The Air Astana office in Almaty provides a range of services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.

How AirlineOfficeMap Can Help?

AirlineOfficeMap is an online information directory that can help connect you with the Air Astana office in Almaty or their customer service team. Here, we provide the various airline city offices’ contact details and directions, including phone numbers, email addresses, and more worldwide. This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.

If you’re flying with Air Astana to or from any other city, visit our list of city offices of Air Astana worldwide and get your queries resolved with the airline from a particular region.

Frequently Asked Questions

Where is Air Astana’s office located in Kazakhstan?

The Air Astana office in Kazakhstan is located at the 6WHW+M7H, Almaty 050000, Kazakhstan.

How can I contact Air Astana by phone?

You can contact Air Astana at 7 7272 44 44 77 phone number. This is the official customer service number of Air Astana.

What are the working hours of the Air Astana Almaty Office?

The Air Astana Almaty office is open Monday-Saturday : 9 am–6 pm.

What services does the Air Astana office in Almaty provide?

The Air Astana office in Almaty provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.

Voice Your Complaint!

Your Email address will not be published.