Skip to main content

Air Astana Office in Frankfurt, Germany

Kaiserstraße 77, 60329 Frankfurt am Main, Germany

[email protected]

http://airastana.com/

49 69 770673022

Monday-Sunday : 24 Hours

The Air Astana office in Frankfurt is a one-stop for passengers flying with Air Astana via Frankfurt, Germany. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers a wide range of travel-related services to ensure a smooth travel experience for Air Astana passengers.

In this article, we will discuss the services offered by the Air Astana office in Frankfurt, and how you can approach them. We will also provide information on how to get to the office and how AirlineOfficeMap can help you connect with Air Astana’s Frankfurt customer service team.

Air Astana Frankfurt Office – Contact Information

For passengers who need assistance with their flight, the Air Astana office in Frankfurt is the rightful resource that helps passengers with all their travel-related needs. Here are all the details you must know-

Air Astana Office in Frankfurt AddressKaiserstraße 77, 60329 Frankfurt am Main, Germany
Air Astana Frankfurt Contact Number/Phone Number49 69 770673022
Email Address[email protected]
Working HoursMonday-Sunday : 24 Hours
Baggage Service Phone Number+7 727 2703 041
Air Astana Official Websitehttps://airastana.com/


For more information, you can also visit Air Astana Head Office 

How does the Air Astana Frankfurt Office work?

Air Astana has an office in Frankfurt to provide convenient and accessible customer service to its passengers in the region. The Frankfurt office offers a range of services to passengers, including:

  • Flight Booking
  • Check-In
  • Baggage assistance
  • Special requests

Having an office in Frankfurt also helps Air Astana better understand the needs and preferences of its passengers in the region, which helps the airline thrive with improved services and offerings.

How to get to the Air Astana Frankfurt Office?

The Air Astana office in Frankfurt is located at the following address:

Kaiserstraße 77, 60329 Frankfurt am Main, Germany

You can copy & paste the given address into your GPS and get the directions to the Air Astana Frankfurt Office and travel independently. You can also take a taxi from any part of the city to reach the office.

How to speak to a live person at the Air Astana Frankfurt Office?

If you are flying with Air Astana to or from Frankfurt, you can easily contact its office in Frankfurt for any queries. The office is accessible easily via phone, email, or live chat:

Via Phone

You can contact the Air Astana Frankfurt Office via their dedicated phone number i.e. 49 69 770673022. You can call this number during operational hours for immediate assistance with your travel concerns or queries. Moreover, you can book or cancel your flight with Air Astana by contacting the city office via call.

Via Email

For inquiries that might require detailed responses or if you need to send documents, the Air Astana Frankfurt Office email is [email protected]. This channel is perfect for non-urgent communication that requires thorough answers. You can also share your feedback and complaints via email.

Operational Hours

The Air Astana Frankfurt Office operates from Monday-Sunday : 24 Hours. You must be aware of these working hours before planning a visit or calling Air Astana in Frankfurt, Germany. During these hours you will get reliable assistance from the well-trained staff of Frankfurt Airlines.

Services Offered by Air Astana Frankfurt Office

Here are the other additional services that you can avail of at the Air Astana office in Frankfurt:

ServiceDescription
Seat selectionThe Frankfurt office offers assistance with seat selection. A fee may apply.
Flight Booking & CancellationWith the help of the Air Astana office in Frankfurt, you can easily book or cancel your flight. For last-minute flight booking & cancellation with Air Astana from Frankfurt, this office may be your savior.
Special mealsThe Air Astana Frankfurt Office offers meal assistance for passengers with specific dietary requirements.
Lounge accessAt the Frankfurt office, Air Astana Miles members can issue a complimentary pass for lounge access.
Special AssistanceThe Air Astana Frankfurt office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure.
Flight upgradesPassengers flying with Air Astana from Germany can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service.
Flight statusThe staff at the Frankfurt office can offer the real-time status of a flight or any potential delays.
Group bookingsPassengers traveling in a group can request the price quote. Air Astana Frankfurt office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary.

The Air Astana office in Frankfurt provides a range of services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.

How AirlineOfficeMap Can Help?

AirlineOfficeMap is an online information directory that can help connect you with the Air Astana office in Frankfurt or their customer service team. Here, we provide the various airline city offices’ contact details and directions, including phone numbers, email addresses, and more worldwide. This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.

If you’re flying with Air Astana to or from any other city, visit our list of city offices of Air Astana worldwide and get your queries resolved with the airline from a particular region.

Frequently Asked Questions

Where is Air Astana’s office located in Germany?

The Air Astana office in Germany is located at the Kaiserstraße 77, 60329 Frankfurt am Main, Germany.

How can I contact Air Astana by phone?

You can contact Air Astana at 49 69 770673022 phone number. This is the official customer service number of Air Astana.

What are the working hours of the Air Astana Frankfurt Office?

The Air Astana Frankfurt office is open Monday-Sunday : 24 Hours.

What services does the Air Astana office in Frankfurt provide?

The Air Astana office in Frankfurt provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.

Voice Your Complaint!

Your Email address will not be published.