Air Astana Office in Jakarta, Indonesia
Komplek Griya Inti Sentosa, Jl. Griya Agung No 58, Sunter Agung, 14350. Jakarta, Indonesia
6221 6410888
Monday-Sunday : 24 Hours
The Air Astana office in Jakarta is a one-stop for passengers flying with Air Astana via Jakarta, Indonesia. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers a wide range of travel-related services to ensure a smooth travel experience for Air Astana passengers.
In this article, we will discuss the services offered by the Air Astana office in Jakarta, and how you can approach them. We will also provide information on how to get to the office and how AirlineOfficeMap can help you connect with Air Astana’s Jakarta customer service team.
Air Astana Jakarta Office – Contact Information
For passengers who need assistance with their flight, the Air Astana office in Jakarta is the rightful resource that helps passengers with all their travel-related needs. Here are all the details you must know-
| Air Astana Office in Jakarta Address | Komplek Griya Inti Sentosa, Jl. Griya Agung No 58, Sunter Agung, 14350. Jakarta, Indonesia |
| Air Astana Jakarta Contact Number/Phone Number | 6221 6410888 |
| Email Address | [email protected] |
| Working Hours | Monday-Sunday : 24 Hours |
| Baggage Service Phone Number | +7 727 2703 041 |
| Air Astana Official Website | https://airastana.com/ |
For more information, you can also visit Air Astana Head Office
How does the Air Astana Jakarta Office work?
Air Astana has an office in Jakarta to provide convenient and accessible customer service to its passengers in the region. The Jakarta office offers a range of services to passengers, including:
- Flight Booking
- Check-In
- Baggage assistance
- Special requests
Having an office in Jakarta also helps Air Astana better understand the needs and preferences of its passengers in the region, which helps the airline thrive with improved services and offerings.
How to get to the Air Astana Jakarta Office?
The Air Astana office in Jakarta is located at the following address:
| Komplek Griya Inti Sentosa, Jl. Griya Agung No 58, Sunter Agung, 14350. Jakarta, Indonesia |
You can copy & paste the given address into your GPS and get the directions to the Air Astana Jakarta Office and travel independently. You can also take a taxi from any part of the city to reach the office.
How to speak to a live person at the Air Astana Jakarta Office?
If you are flying with Air Astana to or from Jakarta, you can easily contact its office in Jakarta for any queries. The office is accessible easily via phone, email, or live chat:
Via Phone
You can contact the Air Astana Jakarta Office via their dedicated phone number i.e. 6221 6410888. You can call this number during operational hours for immediate assistance with your travel concerns or queries. Moreover, you can book or cancel your flight with Air Astana by contacting the city office via call.
Via Email
For inquiries that might require detailed responses or if you need to send documents, the Air Astana Jakarta Office email is [email protected]. This channel is perfect for non-urgent communication that requires thorough answers. You can also share your feedback and complaints via email.
Operational Hours
The Air Astana Jakarta Office operates from Monday-Sunday : 24 Hours. You must be aware of these working hours before planning a visit or calling Air Astana in Jakarta, Indonesia. During these hours you will get reliable assistance from the well-trained staff of Jakarta Airlines.
Services Offered by Air Astana Jakarta Office
Here are the other additional services that you can avail of at the Air Astana office in Jakarta:
| Service | Description |
|---|---|
| Seat selection | The Jakarta office offers assistance with seat selection. A fee may apply. |
| Flight Booking & Cancellation | With the help of the Air Astana office in Jakarta, you can easily book or cancel your flight. For last-minute flight booking & cancellation with Air Astana from Jakarta, this office may be your savior. |
| Special meals | The Air Astana Jakarta Office offers meal assistance for passengers with specific dietary requirements. |
| Lounge access | At the Jakarta office, Air Astana Miles members can issue a complimentary pass for lounge access. |
| Special Assistance | The Air Astana Jakarta office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure. |
| Flight upgrades | Passengers flying with Air Astana from Indonesia can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service. |
| Flight status | The staff at the Jakarta office can offer the real-time status of a flight or any potential delays. |
| Group bookings | Passengers traveling in a group can request the price quote. Air Astana Jakarta office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary. |
The Air Astana office in Jakarta provides a range of services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.
How AirlineOfficeMap Can Help?
AirlineOfficeMap is an online information directory that can help connect you with the Air Astana office in Jakarta or their customer service team. Here, we provide the various airline city offices’ contact details and directions, including phone numbers, email addresses, and more worldwide. This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.
If you’re flying with Air Astana to or from any other city, visit our list of city offices of Air Astana worldwide and get your queries resolved with the airline from a particular region.
Frequently Asked Questions
The Air Astana office in Indonesia is located at the Komplek Griya Inti Sentosa, Jl. Griya Agung No 58, Sunter Agung, 14350. Jakarta, Indonesia.
You can contact Air Astana at 6221 6410888 phone number. This is the official customer service number of Air Astana.
The Air Astana Jakarta office is open Monday-Sunday : 24 Hours.
The Air Astana office in Jakarta provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.
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