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Air China Office in Shanghai, China

No.199, YingBin San Rd, HongQiao International Airport, Shanghai, China

[email protected]

https://www.airchina.us/

86-21-22353767

Monday to Sunday : 24 Hours

The Air China office in Shanghai is the go-to place for passengers traveling with Air China via Shanghai, China. This office assists with flight bookings, baggage services, special assistance, check-in, and more. It provides a wide array of services to ensure a seamless travel experience for Air China passengers.

In this article, we will explore the services offered by the Air China office in Shanghai and how you can reach out to them. We will also provide details on how to find the office and how AirlineOfficeMap can assist you in connecting with Air China’s Shanghai customer service team.

Air China Shanghai Office – Contact Information

For any assistance you may need during your travels, feel free to reach out to the Air China office in Shanghai. Here are the contact details you need:

Air China Office in Shanghai AddressNo.199, YingBin San Rd, HongQiao International Airport, Shanghai, China
Air China Shanghai Contact Number/Phone Number86-21-22353767
Email Address[email protected]
Working HoursMonday to Sunday : 24 Hours
Baggage Service Phone Number+1-800-882-8122
Air China Official Websitehttps://www.airchina.us/


You can also visit the Air China Head Office for more information.

How does Air China Shanghai Office work?

The Air China office in Shanghai is dedicated to providing excellent customer service to passengers in the region. Our services include:

  • Assisting with flight bookings
  • Managing check-ins
  • Providing baggage assistance
  • Handling special requests

By having an office in Shanghai, we can better understand the needs of our passengers and ensure that they have a pleasant journey with Air China.

How to get to the Air China Shanghai Office?

The Air China office in Shanghai is located at the following address:

No.199, YingBin San Rd, HongQiao International Airport, Shanghai, China

You can copy & paste the given address into your GPS and get the directions to the Air China Shanghai Office and travel independently. You can also take a taxi from any part of the city to reach the office.

How to speak to a live person at Air China Shanghai Office?

If you are flying with Air China to or from Shanghai, you can easily contact its office in Shanghai for any queries. The office is accessible easily via phone, email, or live chat:

Via Phone

You can contact Air China Shanghai Office via their dedicated phone number i.e. 86-21-22353767. You can call this number during operational hours for immediate assistance with your travel concerns or queries. Moreover, you can book or cancel your flight with Air China by contacting the city office via call.

Via Email

For inquiries that might require detailed responses or if you need to send documents, the Air China Shanghai Office email is [email protected]. This channel is perfect for non-urgent communication that requires thorough answers. You can also share your feedback and complaints via email.

Operational Hours

The Air China Shanghai Office operates from Monday to Sunday : 24 Hours. You must be aware of these working hours before planning a visit or calling Air China in Shanghai, China. During these hours you will get reliable assistance from the well-trained staff of Shanghai Airlines.

Services Offered by Air China Shanghai Office

Here are the other additional services that you can avail of at the Air China office in Shanghai:

ServiceDescription
Seat selectionThe Shanghai office offers assistance with seat selection. A fee may apply.
Flight Booking & CancellationWith the help of the Air China office in Shanghai, you can easily book or cancel your flight. For last-minute flight booking & cancellation with Air China from Shanghai, this office may be your savior.
Special mealsThe Air China Shanghai Office offers meal assistance for passengers with specific dietary requirements.
Lounge accessAt the Shanghai office, Air China Miles members can issue a complimentary pass for lounge access.
Special AssistanceThe Air China Shanghai office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure.
Flight upgradesPassengers flying with Air China from China can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service.
Flight statusThe staff at the Shanghai office can offer the real-time status of a flight or any potential delays.
Group bookingsPassengers traveling in a group can request the price quote. Air China Shanghai office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary.

The Air China office in Shanghai provides a range of services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.

How AirlineOfficeMap Can Help?

AirlineOfficeMap is an online information directory that can help connect you with the Air China office in Shanghai or their customer service team. Here, we provide the various airline city offices’ contact details and directions, including phone numbers, email addresses, and more worldwide. This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.

If you’re flying with Air China to or from any other city, visit our list of city offices of Air China worldwide and get your queries resolved with the airline from a particular region.

Frequently Asked Questions

Where is Air China’s office located in China?

The Air China office in China is located at the No.199, YingBin San Rd, HongQiao International Airport, Shanghai, China.

How can I contact Air China by phone?

You can contact Air China at 86-21-22353767 phone number. This is the official customer service number of Air China.

What are the working hours of the Air China Shanghai Office?

The Air China Shanghai office is open Monday to Sunday : 24 Hours.

What services does the Air China office in Shanghai provide?

The Air China office in Shanghai provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.

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