Avianca Airlines Office in Santa Marta, Colombia
Centro Comercial Ciudadela Comercial Prado Plaza, Cra. 4 #26-40 Local 108, Comuna 2, Santa Marta, Magdalena, Colombia
57 54312768
Monday to Saturday: 09:00 AM to 19:00 PM
The Avianca Airlines office in Santa Marta is a one-stop for passengers flying with Avianca Airlines via Santa Marta, Colombia. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers a wide range of travel-related services to ensure a smooth travel experience for Avianca Airlines passengers.
In this article, we will discuss the services offered by the Avianca Airlines office in Santa Marta, and how you can approach them. We will also provide information on how to get to the office and how AirlineOfficeMap can help you connect with Avianca Airlines’s Santa Marta customer service team.
Avianca Airlines Santa Marta Office – Contact Information
For passengers who need assistance with their flight, the Avianca Airlines office in Santa Marta is the rightful resource that helps passengers with all their travel-related needs. Here are all the details you must know-
| Avianca Airlines Office in Santa Marta Address | Centro Comercial Ciudadela Comercial Prado Plaza, Cra. 4 #26-40 Local 108, Comuna 2, Santa Marta, Magdalena, Colombia |
| Avianca Airlines Santa Marta Contact Number/Phone Number | 57 54312768 |
| Email Address | [email protected] |
| Working Hours | Monday to Saturday: 09:00 AM to 19:00 PM |
| Baggage Service Phone Number | +1 800-284-2622 |
| Avianca Airlines Official Website | https://www.avianca.com/ |
How does Avianca Airlines Santa Marta Office work?
Avianca Airlines has an office in Santa Marta to provide convenient and accessible customer service to its passengers in the region. The Santa Marta office offers a range of services to passengers, including:
- Flight Booking
- Check-In
- Baggage assistance
- Special requests
Having an office in Santa Marta also helps Avianca Airlines better understand the needs and preferences of its passengers in the region, which helps the airline thrive with improved services and offerings.
How to get to the Avianca Airlines Santa Marta Office?
The Avianca Airlines office in Santa Marta is located at the following address:
| Centro Comercial Ciudadela Comercial Prado Plaza, Cra. 4 #26-40 Local 108, Comuna 2, Santa Marta, Magdalena, Colombia |
You can copy & paste the given address into your GPS and get the directions to the Avianca Airlines Santa Marta Office and travel independently. You can also take a taxi from any part of the city to reach the office.
How to speak to a live person at Avianca Airlines Santa Marta Office?
If you are flying with Avianca Airlines to or from Santa Marta, you can easily contact its office in Santa Marta for any queries. The office is accessible easily via phone, email, or live chat:
Via Phone
You can contact Avianca Airlines Santa Marta Office via their dedicated phone number i.e. 57 54312768. You can call at this number during operational hours for immediate assistance with your travel concerns or queries. Moreover, you can book or cancel your flight with Avianca Airlines by contacting the city office via call.
Via Email
For inquiries that might require detailed responses or if you need to send documents, the Avianca Airlines Santa Marta Office email is [email protected]. This channel is perfect for non-urgent communication that requires thorough answers. You can also share your feedback and complaints via email.
Operational Hours
The Avianca Airlines Santa Marta Office operates from Monday to Saturday: 09:00 AM to 19:00 PM. You must be aware of these working hours before planning a visit or calling Avianca Airlines in Santa Marta, Colombia. During these hours you will get reliable assistance from the well-trained staff of Santa Marta Airlines.
Services Offered by Avianca Airlines Santa Marta Office
Here are the other additional services that you can avail of at the Avianca Airlines office in Santa Marta:
| Service | Description |
|---|---|
| Seat selection | The Santa Marta office offers assistance with seat selection. A fee may apply. |
| Flight Booking & Cancellation | With the help of the Avianca Airlines office in Santa Marta, you can easily book or cancel your flight. For last-minute flight booking & cancellation with Avianca Airlines from Santa Marta, this office may be your savior. |
| Special meals | The Avianca Airlines Santa Marta Office offers meal assistance for passengers with specific dietary requirements. |
| Lounge access | At the Santa Marta office, Avianca Airlines Miles members can issue a complimentary pass for lounge access. |
| Special Assistance | The Avianca Airlines Santa Marta office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure. |
| Flight upgrades | Passengers flying with Avianca Airlines from Colombia can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service. |
| Flight status | The staff at the Santa Marta office can offer the real-time status of a flight or any potential delays. |
| Group bookings | Passengers traveling in a group can request the price quote. Avianca Airlines Santa Marta office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary. |
The Avianca Airlines office in Santa Marta provides a range of services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.
How AirlineOfficeMap Can Help?
AirlineOfficeMap is an online information directory that can help connect you with the Avianca Airlines office in Santa Marta or their customer service team. Here, we provide the various airline city offices’ contact details and directions, including phone numbers, email addresses, and more worldwide. This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.
If you’re flying with Avianca Airlines to or from any other city, visit our list of city offices of Avianca Airlines worldwide and get your queries resolved with the airline from a particular region.
Frequently Asked Questions
The Avianca Airlines office in Colombia is located on the Centro Comercial Ciudadela Comercial Prado Plaza, Cra. 4 #26-40 Local 108, Comuna 2, Santa Marta, Magdalena, Colombia.
You can contact Avianca Airlines at 57 54312768 phone number. This is the official customer service number of Avianca Airlines.
The Avianca Airlines Santa Marta office is open Monday to Saturday: 09:00 AM to 19:00 PM.
The Avianca Airlines office in Santa Marta provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.
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