United Airlines Boston Logan International Airport – BOS Terminal

Boston Logan International Airport (BOS) has four terminals: A, B, C, and E. United Airlines primarily operates out of Terminal B and manages several flights of other major airlines.

Terminal B at Logan Airport is divided into various gates which are typically used by United Airlines arriving and departing passengers. This dedicated United Terminal at Boston Logan offers various amenities, including dining options, shopping, and lounges. If you’re flying with United to/from BOS, you can expect to check in, drop off checked baggage, and board your flight from this terminal.

Quick Information about United Airlines BOS Terminal

For passengers flying from Boston Airport, here’s an overview of the United Airlines terminal:

Arrivals & Departures

United Airlines operates out of Terminal B for both arrivals and departures at Boston Logan International Airport (BOS). For some international flights, the airline also uses Terminal E.

Upon arrival, travelers can collect their baggage at the baggage claim area whereas departing passengers should proceed to the Terminal B counters for check-in and luggage drop-off.

Moreover, Terminal B is also connected to other terminals within the airport. Travelers having their connecting flights can conveniently go from one terminal to another, post-security without requiring additional screening at a TSA security checkpoint.

United Airlines Arrivals at Logan Airport

Upon arriving at Boston Logan International Airport (BOS) on a United Airlines flight, you will land at Terminal B.

• For domestic flights, proceed to the baggage claim area within Terminal B to collect your luggage.
• For international flights, you must go through customs and immigration in Terminal E before heading to Terminal B to retrieve your baggage.

United Airlines Departures from Logan Airport

When departing from the United Terminal at Boston Logan International Airport (BOS), Your starting point will be Terminal B.

• First, proceed to the United Airlines counters in Terminal B for check-in and to drop off any checked luggage provided at Level 2 of this terminal.
• Afterward, proceed through security screening and locate your gate where you can wait to board your flight.

United Airlines Boston Terminal Map

Find the directions to the dedicated terminal of United Airlines at Logan Airport through the help of map given below:

How do I contact the United Airlines terminal at Logan Airport?

You can contact the United Airlines terminal at Logan Airport by using the following details:

Read More» United Airlines Boston Office

Services & Amenities provided at United Airlines Boston Terminal

At Boston Logan International Airport (BOS), United Airlines offers a range of services and amenities at Terminal B. These are designed to enhance passenger comfort and convenience. 

At United Terminal Boston Logan, you’ll find various dining options, from quick snacks to sit-down meals, and numerous retail shops for last-minute purchases. The terminal has complimentary Wi-Fi, comfortable seating, and charging stations.

This terminal also offers accessible facilities for passengers with disabilities, including elevators, restrooms, and designated seating areas.

United Lounges at Boston Logan Airport

Boston Logan International Airport (BOS) has two lounges at United Airlines Terminal B:

• The United Club offers a comfortable environment with complimentary snacks, beverages, Wi-Fi, and workstations. It is accessible to United Club members, premium cabin passengers, and select MileagePlus elite members. 

• For those flying in Polaris business class, the United Polaris Lounge provides a more luxurious experience with gourmet dining, relaxation areas, shower facilities, and personalized service. Access to the Polaris Lounge is available to Polaris business class passengers and select MileagePlus elite members.

Additionally, 2 hotels are situated on the airport premises: the Hilton Boston Logan Airport and the Hyatt Regency Boston Harbor. Both are near Terminal B and provide various amenities to the guests

Dining Options at United Airlines Boston Terminal

In Terminal B at Boston Logan International Airport (BOS), various dining options with different tastes are available. Here’s a brief overview of several restaurants and shops presented at the airport available pre and post-security at this terminal:

Pre security

Post-Security

Shopping Areas at Terminal B for United Travelers

United’s Terminal B at Boston Logan International Airport offers a variety of shops to cater to travelers’ needs and preferences. Whether you need travel essentials, a quick snack, or a souvenir, you’ll find a selection of stores including convenience shops, duty-free retailers, electronics, beauty products, and local Boston items.

Public transportation at BOS

The Blue Line subway directly connects downtown Boston to the airport. Once travelers arrive at Airport Station, the terminals in Boston are just a free shuttle ride away—take the 88 route directly to the terminals. 

In addition, The Massachusetts Bay Transportation Authority (MBTA) offers various public transportation options to and from Boston Logan Airport, such as the Blue Line, Silver Line 1 (SL1), and Water Ferry.

Parking at Boston Terminal for United Airlines

Various parking options such as Central Parking Garage and Economy Parking are available throughout the airport. Whereas, parking at Terminal B is a convenient option for United travelers.

Here’s the terminal parking map at Boston Logan Airport:

Follow the signs inside the garage to park closest to your terminal. Below are the parking options available at United Airlines Boston Terminal (or accessible to United passengers) with prices:

NOTE: For a lost parking ticket there is an applicable parking fee which can be + $5.00.

United Airlines Lost & Found Office at Boston Airport

• For items lost at the Airplane or Gates: If you lose any belongings on an aircraft or within the boarding area, contact the airline directly via 1-800-UNITED-1 (1-800-864-8331).

• Items lost at Security Checkpoints: If you’ve lost any belongings at the security checkpoints, you can reach out to the TSA at Boston Logan Airport.

• Items lost at Custom Halls: If you lost any items while going through customs at BOS Airport, please contact CBP.

• Items left in the Public Areas:  For lost items lost in a public area at Boston Logan, such as a restroom or the Rental Car Center, you can fill out United Airlines lost and found form or contact airport officials.

NOTE: Please note that items lost at TSA security checkpoints, on aircraft, at airline gate boarding areas, or U.S. Customs and Border Protection (CBP) are not handled by Boston Logan’s Lost & Found Program.

Where does United Airlines fly from Boston Logan Airport?

Boston Logan International Airport partners with over 40 airlines that assist passengers with flight bookings, accessible travel, baggage inquiries, and schedule or booking changes. United Airlines is one of these airlines that flies to and from this airport to various destinations through different gates of Terminal B.

Below is the list of destinations where United flies from Boston Terminal B:

We hope this guide helps you navigate the United Terminal at Boston Logan International Airport efficiently. Here, Terminal B serves several other airlines too, and offers various amenities for all travelers ensuring a comfortable experience.

Frequently Asked Questions