British Airways Corporate Headquarters in Harmondsworth, UK
British Airways Plc. Waterside PO Box 365 Harmondsworth, UB7 0GB United Kingdom
https://www.britishairways.com/
0344 493 0787
Monday - Sunday: 7:00 am - 3:00 pm
British Airways is headquartered in Waterside, Harmondsworth, and is considered the second largest UK-based air carrier. Here, the airline officials manage everything from daily flight operations to customer support. This helps them to ensure that their passengers are happy in the air as well as on the ground. In this article, we will cover the British Airways Headquarters details which include its map, contact details, and services.
Contact Details of British Airways Headquarters
| Address | British Airways Plc. Waterside PO Box 365 Harmondsworth, UB7 0GB United Kingdom |
| Phone | 0344 493 0787 |
| [email protected]. | |
| Working/Operational Hours | Monday – Sunday: 7:00 am – 3:00 pm |
| Official Website | https://www.britishairways.com/ |
| Get More Details | British Airways City Offices |
Services Offered by British Airways Head Office
At the headquarters, British Airways offers services that help passengers travel easily:
- Booking and changing tickets
- Helping customers with their questions
- Running the airline’s day-to-day activities
- Handling money matters
- Planning where and when planes fly
- Looking after business stuff
- Helping with technical issues
- Taking care of cargo
How to Resolve a Problem with British Airways?
If you encounter any issues with British Airways, there are multiple channels available to address pre and post-travel concerns. Here’s a detailed guide on how to find solutions and manage problems with British Airways:
Via Phone Calls:
To resolve issues promptly, British Airways offers dedicated phone lines. For immediate assistance, visit the British Airways website and select the “Contact Us” option to find the official contact number. For inquiries about bookings, flight changes, or other urgent matters, you can call the customer service number listed on their site.
Via Email:
For detailed inquiries or when you need to send documents, you can contact British Airways via their official email. This method is suitable for non-urgent communication that requires thorough responses. Additionally, you can provide feedback and submit complaints through email. Visit the British Airways website to find the appropriate email address.
Online Form:
Customers can report issues or seek assistance by filling out an online form available on the British Airways website. By selecting the “Help and Contacts” option, you can choose the specific problem you are encountering and complete the relevant form. For instance, if you need a refund or want to complain, you can fill out the corresponding form to receive professional help and detailed information.
You can connect with the British Airways hq for both travel and corporate queries as it is the operational hub. Here, a team of professionals will provide you with detailed information regarding airline policies, booking, and services.
Here, at AirlineOfficeMap, you will get all the details of British Airways, including its headquarters, city offices, and destinations covered.
British Airways HQ Photos
Frequently Asked Questions
British Airways’ corporate office is located at Waterside, Harmondsworth, UB7 0GA, United Kingdom.
To contact British Airways’ Corporate Office, you can dial (0124) 412-0715 or visit the headquarters.
British Airways offers several check-in options, including online check-in, mobile check-in, and airport check-in. Online and mobile check-in are available 24 hours before the scheduled departure time.
Your eligibility for a refund and the refund amount on unused or partially unused British Airways tickets is dependent on the type of ticket you bought.
I am a blind individual and BA stole £599 of my money. This happened last year in August. I have raised a complaint with your customer relations team and nothing. I need someone from head office to call me on 07444916715
Re: Booking J329NA; Ticket # 125-2161210857-58; Case # 01713441
I booked flight from LOS – DEN – PHL – LOS through the British Airways (BA). BA booked the DEN – PHL flight through American Airlines (AA). The AA flight was cancelled night before the departure. I called BA Customer rep in London who cancelled the AA bookings and rebooked me with United Airlines (UA). When I got to the Airport, the UA counter informed that only reservation was made without any payment by BA. The only way out was to make a payment myself if I want to go on the trip which I did.
I called your customer service, who navigated me how to submit the case on your website. Your staff who responded to the case said that I should contact AA for the refund and not BA. He posited that BA will not refund me.
I had to call your London Office directly, where I was informed that the American Airlines actually REFUNDED back to British Airways and United Airlines was NOT PAID. Inadvertently, your staff who attended to the case did not investigate the matter. I was told that the matter will be escalated for the refund of the ticket paid to be refunded, which I am yet to receive. I have paid a sum of FOUR HUNDRED FORTY FIVE and FORTY-EIGHT CENTS ($445.48) to UA for the same journey already paid to the BA.
I am requesting the refund of the $445.48 that I paid to United Airways.