British Airways London Office in United Kingdom
Opens 24x7
British Airways London Office is a comprehensive solution for those traveling with the air carrier from a particular region i.e. London or its nearby locations. So, we are here to provide the map, directions, contact details, and customer queries managed by the British Airways Office in London, UK.
British Airways London Office – Contact Information
| Address | Cranford, Hounslow TW4 6JF, UK |
| Phone | +1 800-247-9297 |
| [email protected]. | |
| Working/Operational Hours | Opens 24×7 |
| Official Website | https://www.britishairways.com/ |
| Get More Details | British Airways City Offices |
London Cargo Office
| Address | IAG Cargo, Heathrow Airport, Sealand Road, Longford, Hounslow, TW6 3AQ |
| Phone Number | +44 208 738 4814 | +44 8444 727 400 |
| Opening Hours | 24 hours a day, 7 days a week |
| Address2 | Unit B Cargo Terminal Stansted Airport C/O Servisair Cargo, Essex CM24 8QJ |
| Phone Number | +44 0208 738 4814 |
| Operation Hours | Monday to Sunday: 00:00-24:00 |
British Airways London Office in the UK – Queries Managed
British Airways has one of its offices in London to manage passenger queries in that region. Below are some of them:
- Travel classes
- Flight information
- Check-in
- Baggage
- Self-Service Re-accommodation
- Loyalty
- Travel Insurance
- Cargo
- Health and Medical Assistance
- Traveling with Children
- Traveling with Pets
So, if you’re traveling or planning your next travel with British Airways to/from London in the UK, you’re at the right place. With AirlineOfficeMap, you can get solutions to any queries with any airline worldwide, regardless of location or where you’re flying from.
For more queries (corporate-related matters or other), you must visit: British Airways Headquarters
London Airport Details
| Airport Name | Heathrow International Airport |
| Address | Nelson Rd, Longford, Hounslow TW6 1QG, United Kingdom |
| Airport Code | LHR |
| British Airways LHR Terminal | Terminals 3 and 5 |
British Airways Office Photos
Frequently Asked Questions
The British Airways office in London is located at Cranford, Hounslow TW4 6JF, UK.
You can contact British Airways at 0124 412 0715 phone number. This is the official customer service number of British Airways.
The British Airways office is open Monday to Sunday from 7:00 am – 3:00 pm.
British Airways offers flight services, including economy and business class, in-flight entertainment, dining, baggage handling, and loyalty programs. They also provide travel assistance and airport services.
Yes, you can chat with British Airways for queries via their website’s live chat feature. Just visit their site and get assistance from their support team.
It is with a deep sense of sadness and outrage that I write to you today about the appalling support for customers who have suffered loss of their checked-in luggage.
I arrived in Delhi from Heathrow on BA 143 to find that my checked in luggage was missing. I filled out the missing luggage form as required, including the customs forms.
It has been nearly two months since that day and yet BA has yet to contact me about the missing luggage. There have been no phone calls, and apart the first email I received on July 1 reporting that my case had been registered, there has ben no email communication informing me about the status of the missing bag.
I have called the lost baggage number at least fifteen times and it was about a month ago that I was told that my luggage had not been found.
Finally, after the completion of 40 days, I did submit a form for lost luggage and received a case number. Last week I filled out the form to request reimbursement for lost items. While the online form allowed me to fill out my name and case number, list the items that I wished to be reimbursed for (including name of store, amount, etc), every time I tried to upload the pdf of the receipts, it said “server down.” Not just once but for the last several days, even an hour ago ( 7:20 am IST, August 22, 2024). It is clear to me that this is a strategy to make the job of applying for reimbursement impossible. Although after failing to upload the receipts, I did press “submit” and the form did go through, I have yet to receive an acknowledgement of receipt from BA. No phone calls, no communication, I appear to be now facing a wall, and will not be surprised if I am told that although you submitted the form, you did not upload the receipts. No one at the BA office in Delhi has been able to provide any information, other than repeat “We are very sorry.” In some cases, I have received several different, sometimes contradictory, information, as when I inquired how long it would take for BA to process the reimbursement.
I have been a loyal customer of British Airways for twenty five years and have never dealt with such awful customer service, which has made me resolve never to fly your airlines again. I intend to post my experience with BA on social media to warn future fliers to avoid BA. You should look into this personally and ensure that the system is fixed as soon as possible. This is the last a BA customer expects.
Sincerely,
Anindyo Roy
Avios Act: 93836053
Case no: 02182044
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