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Brussels Airlines Office in Kigali, Rwanda

Hotel des Mille Collines, BP 96 Kigali, KN 6 Ave, Kigali, Rwanda

[email protected]

https://www.brusselsairlines.com/

250 788 158 000

Monday to Friday (09:00 AM - 19:00 PM), Sat to Sun (09:00 AM - 17:00 PM)

The Brussels Airlines office in Kigali assists passengers flying through Kigali, Rwanda. They help with flight bookings, baggage handling, special assistance, and check-in services. Their main goal is to ensure that passengers have a smooth journey.

In this article, we will discuss the services offered by the Brussels Airlines office in Kigali and how to get in touch with them. We will also provide directions to the office and explain how AirlineOfficeMap can connect you with Brussels Airlines’ Kigali customer service team.

Brussels Airlines Kigali Office – Contact Information

If you need assistance with your flight, here’s how you can contact the Brussels Airlines office in Kigali:

Brussels Airlines Office in Kigali AddressHotel des Mille Collines, BP 96 Kigali, KN 6 Ave, Kigali, Rwanda
Brussels Airlines Kigali Contact Number/Phone Number250 788 158 000
Email Address[email protected]
Working HoursMonday to Friday (09:00 AM – 19:00 PM), Sat to Sun (09:00 AM – 17:00 PM)
Baggage Service Phone Number+32 2 723 23 16
Brussels Airlines Official Websitehttps://www.brusselsairlines.com/


For further information, you can also visit the Brussels Airlines Head Office.

How does Brussels Airlines Kigali Office work?

The Brussels Airlines office in Kigali provides convenient customer service to passengers in the area. They manage various services, including:

  • Flight bookings
  • Baggage handling
  • Special requests
  • Check-in assistance

This office helps Brussels Airlines to better understand and meet passenger needs, improving their overall service.

How to get to the Brussels Airlines Kigali Office?

The Brussels Airlines office in Kigali is located at:

Hotel des Mille Collines, BP 96 Kigali, KN 6 Ave, Kigali, Rwanda

You can use this address for directions or take a taxi from anywhere in the city. 

How to speak to a live person at Brussels Airlines Kigali Office?

If you’re traveling with Brussels Airlines to or from Kigali, you can easily contact their office for assistance. You can reach them via phone, email, or live chat:

Via Phone

Call 250 788 158 000 during working hours for immediate assistance or to book or cancel your flight.

Via Email

Send your inquiries or documents to [email protected].

Operational Hours

The Brussels Airlines Kigali Office operates from Monday to Friday (09:00 AM – 19:00 PM), Sat to Sun (09:00 AM – 17:00 PM), providing reliable assistance during these times.

Services Offered by Brussels Airlines Kigali Office

Here are additional services available at the Brussels Airlines office in Kigali:

ServiceDescription
Seat selectionPassengers can receive help with seat selection at the Brussels Airlines office in Kigali. A fee may apply.
Flight Booking & Cancellation
The Brussels Airlines office in Kigali helps passengers with booking or canceling flights. This office is useful for last-minute bookings and cancellations from Kigali.
Special mealsThe Brussels Airlines Kigali Office arranges meals for passengers with specific dietary requirements.
Lounge accessAt the Kigali office, Brussels Airlines Miles members are eligible to receive a complimentary pass for lounge access.
Special AssistanceThe Brussels Airlines Kigali office provides wheelchair assistance, which should be reserved 24 hours before departure.
Flight upgradesPassengers departing from Rwanda can request flight upgrades using miles or cash at the Brussels Airlines Kigali office.
Flight statusThe staff at the Kigali office can offer real-time updates on flight status.
Group bookingsPassengers traveling in groups can request price quotes. The Brussels Airlines Kigali office offers discounted fares for groups of 10 or more on the same itinerary.

The Brussels Airlines office in Kigali offers many services to help passengers with their travel needs, ensuring a smooth and comfortable journey.

How AirlineOfficeMap Can Help?

AirlineOfficeMap connects you with the Brussels Airlines office in Kigali or their customer service team. You can find contact details and directions for various airline city offices worldwide, making it easy to get assistance with booking flights, adding baggage, or reporting missing luggage.

If you’re flying with Brussels Airlines to or from another city, visit our list of Brussels Airlines city offices worldwide to get your questions answered by the airline in your region.

Frequently Asked Questions

Where is Brussels Airlines’s office located in Rwanda?

The Brussels Airlines office in Rwanda is located at Hotel des Mille Collines, BP 96 Kigali, KN 6 Ave, Kigali, Rwanda.

How can I contact Brussels Airlines by phone?

You can contact Brussels Airlines at 250 788 158 000.

What are the working hours of the Brussels Airlines Kigali Office?

The Brussels Airlines Kigali office is open from Monday to Friday (09:00 AM – 19:00 PM), Sat to Sun (09:00 AM – 17:00 PM).

What services does the Brussels Airlines office in Kigali provide?

The Brussels Airlines office in Kigali provides booking assistance, travel information, and customer support for reservations, inquiries, and passenger concerns.

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