Cathay Pacific Colombo Office in Sri Lanka
24 hours a day, seven days a week
The Cathay Pacific office in Colombo is a one-stop for passengers flying with Cathay Pacific via Colombo, Sri Lanka. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers a wide range of travel-related services to ensure a smooth travel experience for Cathay Pacific passengers.
In this article, we will discuss the services offered by the Cathay Pacific office in Colombo, and how you can approach them. We will also provide information on how to get to the office and how AirlineOfficeMap can help you connect with Cathay Pacific’s Colombo customer service team.
Cathay Pacific Colombo Office – Contact Information
For passengers who need assistance with their flight, the Cathay Pacific office in Colombo is the rightful resource that helps passengers with all their travel-related needs. Here are all the details you must know-
| Cathay Pacific Office in Colombo Address | Katunayake, Sri Lanka |
| Cathay Pacific Colombo Contact Number/Phone Number | 94112264444 |
| Email Address | [email protected] |
| Working Hours | 24 hours a day, seven days a week |
| Baggage Service Phone Number | +852-2747-2747 |
| Cathay Pacific Official Website | https://www.cathaypacific.com/ |
For more information, you can also visit Cathay Pacific Head Office
How does Cathay Pacific Colombo Office work?
Cathay Pacific has an office in Colombo to provide convenient and accessible customer service to its passengers in the region. The Colombo office offers a range of services to passengers, including:
- Flight Booking
- Check-In
- Baggage assistance
- Special requests
Having an office in Colombo also helps Cathay Pacific better understand the needs and preferences of its passengers in the region, which helps the airline thrive with improved services and offerings.
How to get to the Cathay Pacific Colombo Office?
The Cathay Pacific office in Colombo is located at the following address:
| Katunayake, Sri Lanka |
You can copy & paste the given address into your GPS and get the directions to the Cathay Pacific Colombo Office and travel independently. You can also take a taxi from any part of the city to reach the office.
How to speak to a live person at Cathay Pacific Colombo Office?
If you are flying with Cathay Pacific to or from Colombo, you can easily contact its office in Colombo for any queries. The office is accessible easily via phone, email, or live chat:
Via Phone
You can contact Cathay Pacific Colombo Office via their dedicated phone number i.e. 94112264444. You can call this number during operational hours for immediate assistance with your travel concerns or queries. Moreover, you can book or cancel your flight with Cathay Pacific by contacting the city office via call.
Via Email
For inquiries that might require detailed responses or if you need to send documents, the Cathay Pacific Colombo Office email is [email protected]. This channel is perfect for non-urgent communication that requires thorough answers. You can also share your feedback and complaints via email.
Operational Hours
The Cathay Pacific Colombo Office operates from 24 hours a day, seven days a week. You must be aware of these working hours before planning a visit or calling Cathay Pacific in Colombo, Sri Lanka. During these hours you will get reliable assistance from the well-trained staff of Colombo Airlines.
Services Offered by Cathay Pacific Colombo Office
Here are the other additional services that you can avail of at the Cathay Pacific office in Colombo:
| Service | Description |
|---|---|
| Seat selection | The Colombo office offers assistance with seat selection. A fee may apply. |
| Flight Booking & Cancellation | With the help of the Cathay Pacific office in Colombo, you can easily book or cancel your flight. For last-minute flight booking & cancellation with Cathay Pacific from Colombo, this office may be your savior. |
| Special meals | The Cathay Pacific Colombo Office offers meal assistance for passengers with specific dietary requirements. |
| Lounge access | At the Colombo office, Cathay Pacific Miles members can issue a complimentary pass for lounge access. |
| Special Assistance | The Cathay Pacific Colombo office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure. |
| Flight upgrades | Passengers flying with Cathay Pacific from Sri Lanka can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service. |
| Flight status | The staff at the Colombo office can offer the real-time status of a flight or any potential delays. |
| Group bookings | Passengers traveling in a group can request the price quote. Cathay Pacific Colombo office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary. |
The Cathay Pacific office in Colombo provides a range of services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.
How AirlineOfficeMap Can Help?
AirlineOfficeMap is an online information directory that can help connect you with the Cathay Pacific office in Colombo or their customer service team. Here, we provide the various airline city offices’ contact details and directions, including phone numbers, email addresses, and more worldwide. This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.
If you’re flying with Cathay Pacific to or from any other city, visit our list of city offices of Cathay Pacific worldwide and get your queries resolved with the airline from a particular region.
Frequently Asked Questions
The Cathay Pacific office in Sri Lanka is located at the Katunayake, Sri Lanka.
You can contact Cathay Pacific at 94112264444 phone number. This is the official customer service number of Cathay Pacific.
The Cathay Pacific Colombo office is open 24 hours a day, seven days a week.
The Cathay Pacific office in Colombo provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.
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