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Cathay Pacific Jakarta Office in Indonesia

Pajang, Tangerang City, Banten, Indonesia

[email protected]

https://www.cathaypacific.com/

62 0078038529072

24 hours a day, seven days a week

The Cathay Pacific office in Jakarta is a one-stop for passengers flying with Cathay Pacific via Jakarta, Indonesia. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers a wide range of travel-related services to ensure a smooth travel experience for Cathay Pacific passengers.

In this article, we will discuss the services offered by the Cathay Pacific office in Jakarta, and how you can approach them. We will also provide information on how to get to the office and how AirlineOfficeMap can help you connect with Cathay Pacific’s Jakarta customer service team.

Cathay Pacific Jakarta Office – Contact Information

For passengers who need assistance with their flight, the Cathay Pacific office in Jakarta is the rightful resource that helps passengers with all their travel-related needs. Here are all the details you must know-

Cathay Pacific Office in Jakarta AddressPajang, Tangerang City, Banten, Indonesia
Cathay Pacific Jakarta Contact Number/Phone Number62 0078038529072
Email Address[email protected]
Working Hours24 hours a day, seven days a week
Baggage Service Phone Number+852-2747-2747
Cathay Pacific Official Websitehttps://www.cathaypacific.com/


For more information, you can also visit Cathay Pacific Head Office 

How does Cathay Pacific Jakarta Office work?

Cathay Pacific has an office in Jakarta to provide convenient and accessible customer service to its passengers in the region. The Jakarta office offers a range of services to passengers, including:

  • Flight Booking
  • Check-In
  • Baggage assistance
  • Special requests

Having an office in Jakarta also helps Cathay Pacific better understand the needs and preferences of its passengers in the region, which helps the airline thrive with improved services and offerings.

How to get to the Cathay Pacific Jakarta Office?

The Cathay Pacific office in Jakarta is located at the following address:

Pajang, Tangerang City, Banten, Indonesia

You can copy & paste the given address into your GPS and get the directions to the Cathay Pacific Jakarta Office and travel independently. You can also take a taxi from any part of the city to reach the office.

How to speak to a live person at Cathay Pacific Jakarta Office?

If you are flying with Cathay Pacific to or from Jakarta, you can easily contact its office in Jakarta for any queries. The office is accessible easily via phone, email, or live chat:

Via Phone

You can contact Cathay Pacific Jakarta Office via their dedicated phone number i.e. 62 0078038529072. You can call this number during operational hours for immediate assistance with your travel concerns or queries. Moreover, you can book or cancel your flight with Cathay Pacific by contacting the city office via call.

Via Email

For inquiries that might require detailed responses or if you need to send documents, the Cathay Pacific Jakarta Office email is [email protected]. This channel is perfect for non-urgent communication that requires thorough answers. You can also share your feedback and complaints via email.

Operational Hours

The Cathay Pacific Jakarta Office operates from 24 hours a day, seven days a week. You must be aware of these working hours before planning a visit or calling Cathay Pacific in Jakarta, Indonesia. During these hours you will get reliable assistance from the well-trained staff of Jakarta Airlines.

Services Offered by Cathay Pacific Jakarta Office

Here are the other additional services that you can avail of at the Cathay Pacific office in Jakarta:

ServiceDescription
Seat selectionThe Jakarta office offers assistance with seat selection. A fee may apply.
Flight Booking & CancellationWith the help of the Cathay Pacific office in Jakarta, you can easily book or cancel your flight. For last-minute flight booking & cancellation with Cathay Pacific from Jakarta, this office may be your savior.
Special mealsThe Cathay Pacific Jakarta Office offers meal assistance for passengers with specific dietary requirements.
Lounge accessAt the Jakarta office, Cathay Pacific Miles members can issue a complimentary pass for lounge access.
Special AssistanceThe Cathay Pacific Jakarta office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure.
Flight upgradesPassengers flying with Cathay Pacific from Indonesia can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service.
Flight statusThe staff at the Jakarta office can offer the real-time status of a flight or any potential delays.
Group bookingsPassengers traveling in a group can request the price quote. Cathay Pacific Jakarta office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary.

The Cathay Pacific office in Jakarta provides a range of services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.

How AirlineOfficeMap Can Help?

AirlineOfficeMap is an online information directory that can help connect you with the Cathay Pacific office in Jakarta or their customer service team. Here, we provide the various airline city offices’ contact details and directions, including phone numbers, email addresses, and more worldwide. This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.

If you’re flying with Cathay Pacific to or from any other city, visit our list of city offices of Cathay Pacific worldwide and get your queries resolved with the airline from a particular region.

Frequently Asked Questions

Where is Cathay Pacific’s office located in Indonesia?

The Cathay Pacific office in Indonesia is located at the Pajang, Tangerang City, Banten, Indonesia.

How can I contact Cathay Pacific by phone?

You can contact Cathay Pacific at 62 0078038529072 phone number. This is the official customer service number of Cathay Pacific.

What are the working hours of the Cathay Pacific Jakarta Office?

The Cathay Pacific Jakarta office is open 24 hours a day, seven days a week.

What services does the Cathay Pacific office in Jakarta provide?

The Cathay Pacific office in Jakarta provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.

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