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Cathay Pacific Shanghai Office in China

China, Shanghai, 长宁区虹桥路2550号 邮政编码: 200237

[email protected]

https://www.cathaypacific.com/

862196990

24 hours a day, seven days a week

The Cathay Pacific office in Shanghai is a one-stop for passengers flying with Cathay Pacific via Shanghai, China. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers a wide range of travel-related services to ensure a smooth travel experience for Cathay Pacific passengers.

In this article, we will discuss the services offered by the Cathay Pacific office in Shanghai, and how you can approach them. We will also provide information on how to get to the office and how AirlineOfficeMap can help you connect with Cathay Pacific’s Shanghai customer service team.

Cathay Pacific Shanghai Office – Contact Information

For passengers who need assistance with their flight, the Cathay Pacific office in Shanghai is the rightful resource that helps passengers with all their travel-related needs. Here are all the details you must know-

Cathay Pacific Office in Shanghai AddressChina, Shanghai, 长宁区虹桥路2550号 邮政编码: 200237
Cathay Pacific Shanghai Contact Number/Phone Number862196990
Email Address[email protected]
Working Hours24 hours a day, seven days a week
Baggage Service Phone Number+852-2747-2747
Cathay Pacific Official Websitehttps://www.cathaypacific.com/


For more information, you can also visit Cathay Pacific Head Office 

How does Cathay Pacific Shanghai Office work?

Cathay Pacific has an office in Shanghai to provide convenient and accessible customer service to its passengers in the region. The Shanghai office offers a range of services to passengers, including:

  • Flight Booking
  • Check-In
  • Baggage assistance
  • Special requests

Having an office in Shanghai also helps Cathay Pacific better understand the needs and preferences of its passengers in the region, which helps the airline thrive with improved services and offerings.

How to get to the Cathay Pacific Shanghai Office?

The Cathay Pacific office in Shanghai is located at the following address:

China, Shanghai, 长宁区虹桥路2550号 邮政编码: 200237

You can copy & paste the given address into your GPS and get the directions to the Cathay Pacific Shanghai Office and travel independently. You can also take a taxi from any part of the city to reach the office.

How to speak to a live person at Cathay Pacific Shanghai Office?

If you are flying with Cathay Pacific to or from Shanghai, you can easily contact its office in Shanghai for any queries. The office is accessible easily via phone, email, or live chat:

Via Phone

You can contact Cathay Pacific Shanghai Office via their dedicated phone number i.e. 862196990. You can call this number during operational hours for immediate assistance with your travel concerns or queries. Moreover, you can book or cancel your flight with Cathay Pacific by contacting the city office via call.

Via Email

For inquiries that might require detailed responses or if you need to send documents, the Cathay Pacific Shanghai Office email is [email protected]. This channel is perfect for non-urgent communication that requires thorough answers. You can also share your feedback and complaints via email.

Operational Hours

The Cathay Pacific Shanghai Office operates from 24 hours a day, seven days a week. You must be aware of these working hours before planning a visit or calling Cathay Pacific in Shanghai, China. During these hours you will get reliable assistance from the well-trained staff of Shanghai Airlines.

Services Offered by Cathay Pacific Shanghai Office

Here are the other additional services that you can avail of at the Cathay Pacific office in Shanghai:

ServiceDescription
Seat selectionThe Shanghai office offers assistance with seat selection. A fee may apply.
Flight Booking & CancellationWith the help of the Cathay Pacific office in Shanghai, you can easily book or cancel your flight. For last-minute flight booking & cancellation with Cathay Pacific from Shanghai, this office may be your savior.
Special mealsThe Cathay Pacific Shanghai Office offers meal assistance for passengers with specific dietary requirements.
Lounge accessAt the Shanghai office, Cathay Pacific Miles members can issue a complimentary pass for lounge access.
Special AssistanceThe Cathay Pacific Shanghai office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure.
Flight upgradesPassengers flying with Cathay Pacific from China can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service.
Flight statusThe staff at the Shanghai office can offer the real-time status of a flight or any potential delays.
Group bookingsPassengers traveling in a group can request the price quote. Cathay Pacific Shanghai office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary.

The Cathay Pacific office in Shanghai provides a range of services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.

How AirlineOfficeMap Can Help?

AirlineOfficeMap is an online information directory that can help connect you with the Cathay Pacific office in Shanghai or their customer service team. Here, we provide the various airline city offices’ contact details and directions, including phone numbers, email addresses, and more worldwide. This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.

If you’re flying with Cathay Pacific to or from any other city, visit our list of city offices of Cathay Pacific worldwide and get your queries resolved with the airline from a particular region.

Frequently Asked Questions

Where is Cathay Pacific’s office located in China?

The Cathay Pacific office in China is located at the China, Shanghai, 长宁区虹桥路2550号 邮政编码: 200237.

How can I contact Cathay Pacific by phone?

You can contact Cathay Pacific at 862196990 phone number. This is the official customer service number of Cathay Pacific.

What are the working hours of the Cathay Pacific Shanghai Office?

The Cathay Pacific Shanghai office is open 24 hours a day, seven days a week.

What services does the Cathay Pacific office in Shanghai provide?

The Cathay Pacific office in Shanghai provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.

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