China Airlines Office in Surabaya, Indonesia
Intiland Tower, Jl. Panglima Sudirman No.101-103 Lantai 2 No 9B, Embong Kaliasin, Kec. Genteng, Surabaya, Jawa Timur 60271, Indonesia
https://www.china-airlines.com/
62 31 5470898
Monday to Friday 08:00 AM - 18:30 PM; Sat - Sun Closed
The China Airlines office in Surabaya assists passengers flying through Surabaya, Indonesia. They help with flight bookings, baggage handling, special assistance, and check-in services. Their main goal is to ensure that passengers have a smooth journey.
In this article, we will discuss the services offered by the China Airlines office in Surabaya and how to get in touch with them. We will also provide directions to the office and explain how AirlineOfficeMap can connect you with China Airlines’s Surabaya customer service team.
China Airlines Surabaya Office – Contact Information
If you need assistance with your flight, here’s how you can contact the China Airlines office in Surabaya:
| China Airlines Office in Surabaya Address | Intiland Tower, Jl. Panglima Sudirman No.101-103 Lantai 2 No 9B, Embong Kaliasin, Kec. Genteng, Surabaya, Jawa Timur 60271, Indonesia |
| China Airlines Surabaya Contact Number/Phone Number | 62 31 5470898 |
| Email Address | [email protected] |
| Working Hours | Monday to Friday 08:00 AM – 18:30 PM; Sat – Sun Closed |
| Baggage Service Phone Number | +86-400-888-6998 |
| China Airlines Official Website | https://www.china-airlines.com/ |
For further information, you can also visit the China Airlines Head Office.
How does China Airlines Surabaya Office work?
The China Airlines office in Surabaya provides convenient customer service to passengers in the area. They manage various services, including:
- Flight bookings
- Baggage handling
- Special requests
- Check-in assistance
This office helps China Airlines to better understand and meet passenger needs, improving their overall service.
How to get to the China Airlines Surabaya Office?
The China Airlines office in Surabaya is located at:
| Intiland Tower, Jl. Panglima Sudirman No.101-103 Lantai 2 No 9B, Embong Kaliasin, Kec. Genteng, Surabaya, Jawa Timur 60271, Indonesia |
You can use this address for directions or take a taxi from anywhere in the city.
How to speak to a live person at China Airlines Surabaya Office?
If you’re traveling with China Airlines to or from Surabaya, you can easily contact their office for assistance. You can reach them via phone, email, or live chat:
Via Phone
Call 62 31 5470898 during working hours for immediate assistance or to book or cancel your flight.
Via Email
Send your inquiries or documents to [email protected].
Operational Hours
The China Airlines Surabaya Office operates from Monday to Friday 08:00 AM – 18:30 PM; Sat – Sun Closed, providing reliable assistance during these times.
Services Offered by China Airlines Surabaya Office
Here are additional services available at the China Airlines office in Surabaya:
| Service | Description |
|---|---|
| Seat selection | Passengers can receive help with seat selection at the China Airlines office in Surabaya. A fee may apply. |
| Flight Booking & Cancellation | The China Airlines office in Surabaya helps passengers with booking or canceling flights. This office is useful for last-minute bookings and cancellations from Surabaya. |
| Special meals | The China Airlines Surabaya Office arranges meals for passengers with specific dietary requirements. |
| Lounge access | At the Surabaya office, China Airlines Miles members are eligible to receive a complimentary pass for lounge access. |
| Special Assistance | The China Airlines Surabaya office provides wheelchair assistance, which should be reserved 24 hours before departure. |
| Flight upgrades | Passengers departing from Indonesia can request flight upgrades using miles or cash at the China Airlines Surabaya office. |
| Flight status | The staff at the Surabaya office can offer real-time updates on flight status. |
| Group bookings | Passengers traveling in groups can request price quotes. The China Airlines Surabaya office offers discounted fares for groups of 10 or more on the same itinerary. |
The China Airlines office in Surabaya offers many services to help passengers with their travel needs, ensuring a smooth and comfortable journey.
How AirlineOfficeMap Can Help?
AirlineOfficeMap connects you with the China Airlines office in Surabaya or their customer service team. You can find contact details and directions for various airline city offices worldwide, making it easy to get assistance with booking flights, adding baggage, or reporting missing luggage.
If you’re flying with China Airlines to or from another city, visit our list of China Airlines city offices worldwide to get your questions answered by the airline in your region.
Frequently Asked Questions
The China Airlines office in Indonesia is located at Intiland Tower, Jl. Panglima Sudirman No.101-103 Lantai 2 No 9B, Embong Kaliasin, Kec. Genteng, Surabaya, Jawa Timur 60271, Indonesia.
You can contact China Airlines at 62 31 5470898.
The China Airlines Surabaya office is open from Monday to Friday 08:00 AM – 18:30 PM; Sat – Sun Closed.
The China Airlines office in Surabaya provides booking assistance, travel information, and customer support for reservations, inquiries, and passenger concerns.
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