Copa Airlines Headquarters in Panama City, Panama
Blvd. Costa del Este Torre N, Panamá, Provincia de Panamá, Panama
+507 217 2672
Monday - Friday: 9:00 am - 6:00 pm
Saturday & Sunday: Closed
Copa Airlines’ headquarters is located in Panama City, Panama. This central office is the heart of Copa Airlines, managing flight operations to various destinations across North, Central, and South America, as well as the Caribbean. It is the primary location where the airline’s services are developed and where customer and corporate inquiries are addressed.
Contact Details of Copa Airlines Headquarters
| Address | Blvd. Costa del Este Torre N, Panamá, Provincia de Panamá, Panama |
| Phone | +507 217 2672 |
| [email protected] | |
| Working/Operational Hours | Opens 24×7 |
| Official Website | https://www.copaair.com/ |
| Get More Details | Copa Airlines City Offices |
Services Offered by the Copa Airlines Head Office
The Copa Airlines corporate headquarters in Panama City is staffed by a team of experts dedicated to delivering a wide range of services and addressing passenger needs. The services offered include:
- Comprehensive customer support for booking, canceling, or managing tickets.
- Planning and adjusting flight schedules.
- Assisting with baggage-related issues.
- Managing inquiries related to the loyalty program.
- Facilitating corporate and group travel services.
- Handling feedback and resolving complaints.
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Panama City Airport Details
| Airport Name | Tocumen International Airport |
| Airport Code | PTY |
| Copa Airlines PTY Terminal | Terminal 2 |
Copa Airlines HQ Photos
Frequently Asked Questions
Copa Airlines is based in Panama City, Panama. The company’s headquarters in Panama City serves as the central hub for its operations, including flight scheduling, administration, and corporate management.
Pedro Heilbron is the CEO of Copa Airlines. Under his leadership, Copa Airlines has expanded its network and services, focusing on customer satisfaction and operational efficiency.
Yes, Copa Airlines is a Panamanian company. It operates from its main hub in Panama City and serves destinations across North, Central, and South America, as well as the Caribbean.
Our fleet includes Boeing 737-MAX and Boeing 737-Next Generation aircraft, all outfitted with winglets and other advanced features that enhance cost-efficiency and safety.
Subject: Urgent Complaint Regarding Lost Luggage and Jewelry
Dear Copa Airlines Customer Service,
I hope this message finds you well. I am writing to formally lodge a complaint regarding a distressing issue I encountered on my recent flight with Copa Airlines.
Flight Details:
Flight Number: [CM 506]
Date of Travel: [08/24/2024]
Departure Airport: [Departure Airport MED]
Arrival Airport: [Arrival PTY]
Baggage Claim Number: [674822]
Upon arrival at my destination, I discovered that my checked luggage was another passage bad. Also noticed the baggage claim staff was trying to contacted me about the issue, but unfortunately my cell phone was off due to rules and regulations, cellphone on airplane mode of turn off. Upon contacting the assistance, the help that I received was disrespectful and demanding. I made a point to them that I was news in this country and asked if they please send Copas transportation or sharing my transportation cost with the other customer and the airline. My plead fall into death ear, instead I received accusation and treat about reporting to the police. I decided to return the bag to the airport even though it cost me a great deal taxis’ money.
Several pieces of jewelry were lost, including a particularly valuable item that holds significant personal and monetary value. This loss has caused me considerable inconvenience and distress. I need my bag because I it was full of new clothes for this trip and I left a very important small bag of jewelries with a specific “pair of white gold earrings with emerald stones around them.” With the estimated value approximately of $150.00.
I kindly request your immediate assistance in recovering the lost jewelry. Furthermore, I would like to know the procedures for filing a claim for compensation for the lost items. Please provide guidance on the next steps I should take to address this matter.
I trust that Copa Airlines will handle this situation with the urgency and care it deserves. I look forward to your prompt response and resolution of this issue. Please contact me at 817-915-7747 or [email protected].
Thank you for your attention to this matter.
Sincerely,
Angela Henriquez Rowell
5717 Beckett Drive, Arlington, Texas, 76017
817 915-7747
[email protected]