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Ethiopian Airlines Kigali Office in Rwanda

Monday-Sunday : 24 Hours

The Ethiopian Airlines office in Kigali assists passengers flying through Kigali, Rwanda. They help with flight bookings, baggage handling, special assistance, and check-in services. Their main goal is to ensure that passengers have a smooth journey.

This article will discuss the services the Ethiopian Airlines office offers in Kigali and how to contact them. We will also provide directions to the office and explain how AirlineOfficeMap can connect you with Ethiopian Airlines’s Kigali customer service team.

Ethiopian Airlines Kigali Office – Contact Information

If you need assistance with your flight, here’s how you can contact the Ethiopian Airlines office in Kigali:

Ethiopian Airlines Office in Kigali AddressKN 4 Ave, Kigali, Rwanda
Ethiopian Airlines Kigali Contact Number/Phone Number250252570440
Email Address[email protected].
Working HoursMonday-Sunday : 24 Hours
Baggage Service Phone Number800-445-2733
Ethiopian Airlines Official Websitehttps://www.ethiopianairlines.com/


For further information, you can also visit the Ethiopian Airlines Head Office.

How does Kigali Bureau of Ethiopian Airlines work?

The Ethiopian Airlines bureau/office in Kigali provides convenient customer service to passengers in the area. They manage various services, including:

  • Flight bookings
  • Baggage handling
  • Special requests
  • Check-in assistance

This office helps Ethiopian Airlines better understand and meet passenger needs, improving their overall service.

How to get to the Ethiopian Airlines Kigali Bureau?

The Ethiopian Airlines office in Kigali is located at:

KN 4 Ave, Kigali, Rwanda

You can use this address for directions or take a taxi from anywhere in the city. 

How do you speak to a live person at the Ethiopian Airlines Kigali Office?

If you’re traveling with Ethiopian Airlines to or from Kigali, you can easily contact their office for assistance. You can reach them via phone, email, or live chat:

Via Phone

Call 250252570440 during working hours for immediate assistance or to book or cancel your flight.

Via Email

Send your inquiries or documents to [email protected]..

Operational Hours

The Ethiopian Airlines Kigali Office operates from Monday-Sunday : 24 Hours, providing reliable assistance during these times.

Services Offered by Ethiopian Airlines Kigali Office

Here are additional services available at the Ethiopian Airlines office in Kigali:

ServiceDescription
Seat selectionPassengers can receive help with seat selection at the Ethiopian Airlines office in Kigali. A fee may apply.
Flight Booking & Cancellation
The Ethiopian Airlines office in Kigali helps passengers book or cancel flights. This office is useful for last-minute bookings and cancellations from Kigali.
Special mealsThe Ethiopian Airlines Kigali Office arranges meals for passengers with specific dietary requirements.
Lounge accessAt the Kigali office, Ethiopian Airlines Miles members can receive a complimentary lounge access pass.
Special AssistanceThe Ethiopian Airlines Kigali office provides wheelchair assistance, which should be reserved 24 hours before departure.
Flight upgradesPassengers departing from Rwanda can request flight upgrades using miles or cash at the Ethiopian Airlines Kigali office.
Flight statusThe staff at the Kigali office can offer real-time updates on flight status.
Group bookingsPassengers traveling in groups can request price quotes. The Ethiopian Airlines Kigali office offers discounted fares for groups of 10 or more on the same itinerary.

The Ethiopian Airlines office in Kigali offers many services to help passengers with their travel needs, ensuring a smooth and comfortable journey.

Kigali Airport Details

Airport NameKigali International Airport
Airport AddressKigali International Airport, Kigali, Rwanda
Airport CodeKGL
Ethiopian Airlines KGL TerminalTerminal 1

How AirlineOfficeMap Can Help?

AirlineOfficeMap connects you with the Ethiopian Airlines office in Kigali or their customer service team. You can find contact details and directions for various airline city offices worldwide, making it easy to get assistance with booking flights, adding baggage, or reporting missing luggage.

If you’re flying with Ethiopian Airlines to or from another city, visit our list of Ethiopian Airlines city offices worldwide to get your questions answered by the airline in your region.

Frequently Asked Questions

Where is Ethiopian Airlines’s office located in Rwanda?

The Ethiopian Airlines office in Rwanda is located at KN 4 Ave, Kigali, Rwanda.

How can I contact Ethiopian Airlines by phone?

You can contact Ethiopian Airlines at 250252570440.

What are the working hours of the Ethiopian Airlines Kigali Office?

The Ethiopian Airlines Kigali office is open from Monday-Sunday : 24 Hours.

What services does the Ethiopian Airlines office in Kigali provide?

The Ethiopian Airlines office in Kigali provides booking assistance, travel information, and customer support for reservations, inquiries, and passenger concerns.

Can I chat with Ethiopian Airlines for queries?

Yes, you can chat with Ethiopian Airlines for queries through their customer support on their website or by contacting their office directly via phone or email.

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