Garuda Indonesia Surabaya Office in Indonesia
Jl. Ir. Haji Juanda, Sedati, Sidoarjo Regency, East Java 61253, Indonesia
https://www.garuda-indonesia.com/
62312986200
Monday to Friday 9:00 am to 6:00 pm
The Garuda Indonesia office in Surabaya is a one-stop for passengers flying with Garuda Indonesia via Surabaya, Indonesia. The office assists with flight booking, baggage services, special assistance, check-in, and more. It offers a wide range of travel-related services to ensure a smooth travel experience for Garuda Indonesia passengers.
In this article, we will discuss the services offered by the Garuda Indonesia office in Surabaya, and how you can approach them. We will also provide information on how to get to the office and how AirlineOfficeMap can help you connect with Garuda Indonesia’s Surabaya customer service team.
Garuda Indonesia Surabaya Office – Contact Information
For passengers who need assistance with their flight, the Garuda Indonesia office in Surabaya is the rightful resource that helps passengers with all their travel-related needs. Here are all the details you must know-
| Garuda Indonesia Office in Surabaya Address | Jl. Ir. Haji Juanda, Sedati, Sidoarjo Regency, East Java 61253, Indonesia |
| Garuda Indonesia Surabaya Contact Number/Phone Number | 62312986200 |
| Email Address | [email protected] |
| Working Hours | Monday to Friday 9:00 am to 6:00 pm |
| Baggage Service Phone Number | 08041-807-807 |
| Garuda Indonesia Official Website | https://www.garuda-indonesia.com/ |
For more information, you can also visit Garuda Indonesia Head Office
How does Garuda Indonesia Surabaya Office work?
Garuda Indonesia has an office in Surabaya to provide convenient and accessible customer service to its passengers in the region. The Surabaya office offers a range of services to passengers, including:
- Flight Booking
- Check-In
- Baggage assistance
- Special requests
Having an office in Surabaya also helps Garuda Indonesia better understand the needs and preferences of its passengers in the region, which helps the airline thrive with improved services and offerings.
How to get to the Garuda Indonesia Surabaya Office?
The Garuda Indonesia office in Surabaya is located at the following address:
| Jl. Ir. Haji Juanda, Sedati, Sidoarjo Regency, East Java 61253, Indonesia |
You can copy & paste the given address into your GPS and get the directions to the Garuda Indonesia Surabaya Office and travel independently. You can also take a taxi from any part of the city to reach the office.
How to speak to a live person at Garuda Indonesia Surabaya Office?
If you are flying with Garuda Indonesia to or from Surabaya, you can easily contact its office in Surabaya for any queries. The office is accessible easily via phone, email, or live chat:
Via Phone
You can contact Garuda Indonesia Surabaya Office via their dedicated phone number i.e. 62312986200. You can call this number during operational hours for immediate assistance with your travel concerns or queries. Moreover, you can book or cancel your flight with Garuda Indonesia by contacting the city office via call.
Via Email
For inquiries that might require detailed responses or if you need to send documents, the Garuda Indonesia Surabaya Office email is [email protected]. This channel is perfect for non-urgent communication that requires thorough answers. You can also share your feedback and complaints via email.
Operational Hours
The Garuda Indonesia Surabaya Office operates from Monday to Friday 9:00 am to 6:00 pm. You must be aware of these working hours before planning a visit or calling Garuda Indonesia in Surabaya, Indonesia. During these hours you will get reliable assistance from the well-trained staff of Surabaya Airlines.
Services Offered by Garuda Indonesia Surabaya Office
Here are the other additional services that you can avail of at the Garuda Indonesia office in Surabaya:
| Service | Description |
|---|---|
| Seat selection | The Surabaya office offers assistance with seat selection. A fee may apply. |
| Flight Booking & Cancellation | With the help of the Garuda Indonesia office in Surabaya, you can easily book or cancel your flight. For last-minute flight booking & cancellation with Garuda Indonesia from Surabaya, this office may be your savior. |
| Special meals | The Garuda Indonesia Surabaya Office offers meal assistance for passengers with specific dietary requirements. |
| Lounge access | At the Surabaya office, Garuda Indonesia Miles members can issue a complimentary pass for lounge access. |
| Special Assistance | The Garuda Indonesia Surabaya office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure. |
| Flight upgrades | Passengers flying with Garuda Indonesia from Indonesia can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service. |
| Flight status | The staff at the Surabaya office can offer the real-time status of a flight or any potential delays. |
| Group bookings | Passengers traveling in a group can request the price quote. Garuda Indonesia Surabaya office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary. |
The Garuda Indonesia office in Surabaya provides a range of services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.
How AirlineOfficeMap Can Help?
AirlineOfficeMap is an online information directory that can help connect you with the Garuda Indonesia office in Surabaya or their customer service team. Here, we provide the various airline city offices’ contact details and directions, including phone numbers, email addresses, and more worldwide. This can be helpful if you need assistance with booking a flight, adding baggage, or reporting missing luggage, among other things.
If you’re flying with Garuda Indonesia to or from any other city, visit our list of city offices of Garuda Indonesia worldwide and get your queries resolved with the airline from a particular region.
Frequently Asked Questions
The Garuda Indonesia office in Indonesia is located at the Jl. Ir. Haji Juanda, Sedati, Sidoarjo Regency, East Java 61253, Indonesia.
You can contact Garuda Indonesia at 62312986200 phone number. This is the official customer service number of Garuda Indonesia.
The Garuda Indonesia Surabaya office is open Monday to Friday 9:00 am to 6:00 pm.
The Garuda Indonesia office in Surabaya provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.
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