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Japan Airlines Mexico City Office in Mexico

Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico

[email protected].

https://www.jal.co.jp/

1800 102 4135

Monday-Sunday : 24 Hours

The Japan Airlines office in Mexico City serves as the main point of contact for travelers flying with Japan Airlines through Mexico City, Mexico. This office assists with flight bookings, baggage handling, special requests, check-ins, and more. It ensures a smooth and convenient travel experience for Japan Airlines passengers.

In this article, we’ll detail the services the Japan Airlines office offers in Mexico City and how you can reach them. Additionally, we will provide directions to the office and explain how AirlineOfficeMap can help you connect with Japan Airlines’s Mexico City customer service team.

Japan Airlines Mexico City Office – Contact Information

If you require assistance during your travels, the Japan Airlines office in Mexico City is here to help. Below are the contact details:

Japan Airlines Office in Mexico City AddressAv. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico
Japan Airlines Mexico City Contact Number/Phone Number1800 102 4135
Email Address[email protected].
Working HoursMonday-Sunday : 24 Hours
Japan Airlines Official Websitehttps://www.jal.co.jp/


You can also visit the Japan Airlines Head Office for further information.

How does the Japan Airlines Mexico City Office Operate?

The Japan Airlines office in Mexico City is committed to delivering excellent customer service to passengers in the region. Our services include:

  • Flight reservations assistance
  • Check-in management
  • Baggage support
  • Handling special requests

By having an office in Mexico City, we can better understand and meet the needs of our passengers, ensuring they have a pleasant experience with Japan Airlines.

How to Locate the Japan Airlines Mexico City Office?

The Japan Airlines office in Mexico City is located at:

Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico

For directions to the Japan Airlines Mexico City office, you can enter the address into your GPS. Alternatively, you can take a taxi from any location within the city to reach the office.

How to contact a live person at the Japan Airlines Mexico City Office?

You can reach Japan Airlines’s office with any issues if you are flying to or from Mexico City with them. You can reach the office via phone, email, or live chat at this number:

Via Phone

The Japan Airlines Mexico City Office’s phone number is 1800 102 4135. For prompt assistance with any queries or concerns regarding travel, this number is open during business hours. By phoning this number, you can also make reservations or cancel your flight.

Via Email

For detailed inquiries or to send documents, the Japan Airlines Mexico City Office email is [email protected].. For non-urgent correspondence that requires thorough responses, this is perfect. Complaints and suggestions can also be sent via email.

Operational Hours

The Japan Airlines Mexico City Office are Monday-Sunday : 24 Hours. Before scheduling a visit or phone conversation, make sure to verify these hours. The knowledgeable personnel will provide you with dependable help at these times.

Mexico City Airport Details

Airport NameMexico City International Airport
Airport CodeMEX
Japan Airlines MEX TerminalTerminal 1

Services Provided by Japan Airlines Mexico City Office

Here are additional services available at the Japan Airlines office in Mexico City:

ServiceDescription
Seat selectionThe Mexico City office helps with seat selection. Fees may apply.
Flight Booking & CancellationYou can easily book or cancel your flight through the Japan Airlines office in Mexico City. This office is especially helpful for last-minute bookings and cancellations.
Special mealsThe Mexico City Office provides meal assistance for passengers with specific dietary needs.
Lounge accessJapan Airlines Miles members can get complimentary lounge passes at the Mexico City office.
Special AssistanceThe Mexico City office offers wheelchair assistance, which must be reserved 24 hours before departure.
Flight upgradesPassengers flying from Mexico can request flight upgrades using miles or cash.
Flight statusThe staff at the Mexico City office can provide real-time flight status updates.
Group bookingsPassengers traveling in groups can get price quotes. The Mexico City office offers discounted fares for groups of 10 or more on the same itinerary.

The Japan Airlines office in Mexico City provides a wide range of services to help passengers with their travel needs, including flight reservations, check-ins, baggage services, and special assistance for passengers with disabilities or special needs.

How AirlineOfficeMap Can Help?

AirlineOfficeMap is an online directory that connects you with the Japan Airlines office in Mexico City or their customer service team. We provide contact details and directions for various airline offices, including phone numbers, email addresses, and more. This can be useful for booking flights, adding baggage, or reporting lost luggage.

If you’re traveling with Japan Airlines to or from another city, visit our list of city offices of Japan Airlines worldwide and get your queries resolved with the airline from a particular region.

Frequently Asked Questions

Where is Japan Airlines’s office located in Mexico?

The Japan Airlines office in Mexico is located at the Av. Capitán Carlos León S/N, Peñón de los Baños, Venustiano Carranza, 15620 Ciudad de México, CDMX, Mexico.

How can I contact Japan Airlines by phone?

You can contact Japan Airlines at 1800 102 4135 phone number. This is the official customer service number of Japan Airlines.

What are the working hours of the Japan Airlines Mexico City Office?

The Japan Airlines Mexico City office is open Monday-Sunday : 24 Hours.

What services does the Japan Airlines office in Mexico City provide?

The Japan Airlines office in Mexico City provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.

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