Kenya Airways Kigali Office in Rwanda
KN 5 Rd, Kigali, Rwanda
customer.relations@kenya-airways
https://www.kenya-airways.com/
250724123139
Monday – Sunday: 24 Hours
The Kenya Airways office in Kigali acts as the primary contact point for passengers flying with Kenya Airways through Kigali, Rwanda. This office assists with flight reservations, baggage issues, special requests, check-ins, and more, ensuring a seamless travel experience for all Kenya Airways travelers.
In this article, we’ll highlight the services offered by the Kenya Airways office in Kigali and how you can get in touch with them. We will also provide directions to the office and explain how AirlineOfficeMap can help you connect with Kenya Airways’s Kigali customer service team.
Kenya Airways Kigali Office – Contact Information
If you need assistance during your journey, the Kenya Airways office in Kigali is here to help. Below are the contact details:
| Kenya Airways Office in Kigali Address | KN 5 Rd, Kigali, Rwanda |
| Kenya Airways Kigali Contact Number/Phone Number | 250724123139 |
| Email Address | customer.relations@kenya-airways |
| Working Hours | Monday – Sunday: 24 Hours |
| Baggage Service Phone Number | +254-20-3274747 |
| Kenya Airways Official Website | https://www.kenya-airways.com/ |
You can also visit the Kenya Airways Head Office for further information.
How does the Kenya Airways Kigali Office Operate?
The Kenya Airways office in Kigali is dedicated to providing excellent customer service to passengers in the area. Our services include:
- Flight reservations assistance
- Check-in management
- Baggage support
- Handling special requests
Having an office in Kigali allows us to better understand and meet the needs of our passengers, ensuring they have a pleasant experience with Kenya Airways.
How to Locate the Kenya Airways Kigali Office?
The Kenya Airways office in Kigali is located at:
| KN 5 Rd, Kigali, Rwanda |
To get directions to the Kenya Airways Kigali office, you can enter the address into your GPS. Alternatively, you can take a taxi from any location within the city to reach the office.
How to contact a live person at the Kenya Airways Kigali Office?
If you have any issues while flying to or from Kigali with Kenya Airways, you can reach the office via phone, email, or live chat:
Via Phone
The Kenya Airways Kigali Office’s phone number is 250724123139. For quick assistance with any travel-related queries, this number is available during business hours. You can also make or cancel reservations by calling this number.
Via Email
For detailed inquiries or to send documents, the Kenya Airways Kigali Office email is customer.relations@kenya-airways. For non-urgent correspondence that requires thorough responses, this is perfect. Complaints and suggestions can also be sent via email.
Operational Hours
The Kenya Airways Kigali Office operates during Monday – Sunday: 24 Hours. Before planning a visit or phone call, make sure to verify these hours. The knowledgeable staff will provide reliable assistance during these times.
Services Provided by Kenya Airways Kigali Office
Here are additional services available at the Kenya Airways office in Kigali:
| Service | Description |
|---|---|
| Seat selection | The Kigali office assists with selecting seats, with applicable fees. |
| Flight Booking & Cancellation | Easily book or cancel flights at the Kenya Airways office in Kigali, ideal for last-minute changes. |
| Special meals | The Kigali office helps arrange special meals for passengers with specific dietary requirements. |
| Lounge access | Kenya Airways Miles members can obtain complimentary lounge passes at the Kigali office. |
| Special Assistance | The Kigali office offers wheelchair assistance, which must be reserved 24 hours before departure. |
| Flight upgrades | Passengers from Rwanda can request flight upgrades using miles or cash at the Kigali office. |
| Flight status | The staff at the Kigali office can give real-time updates on flight status. |
| Group bookings | For group travel, the Kigali office offers price quotes and discounts for groups of 10 or more on the same itinerary. |
The Kenya Airways office in Kigali provides a variety of services to assist passengers with their travel needs, including flight reservations, check-ins, baggage services, and special assistance for passengers with disabilities or special needs.
How AirlineOfficeMap Can Help?
AirlineOfficeMap is an internet platform designed to link you with either the Kenya Airways office in Kigali or their customer service department. We furnish you with essential contact information and guidance to locate various Kenya Airways offices globally, offering phone numbers, email addresses, and more. This resource proves beneficial for tasks such as flight booking, baggage inquiries, or reporting misplaced luggage.
If you’re traveling with Kenya Airways to or from a different city, explore our extensive list of Kenya Airways offices worldwide for region-specific assistance.
Frequently Asked Questions
The Kenya Airways office in Rwanda is located at the KN 5 Rd, Kigali, Rwanda.
You can contact Kenya Airways at 250724123139 phone number. This is the official customer service number of Kenya Airways.
The Kenya Airways Kigali office is open Monday – Sunday: 24 Hours.
The Kenya Airways office in Kigali provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.
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