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RwandAir Bugesera Office in Rwanda

Monday to Saturday: 08:30 AM to 06:00 PM

The RwandAir office in Bugesera is a one-stop for passengers flying with RwandAir via Bugesera, Rwanda. The office assists with flight booking, baggage services, special assistance, and check-in. It offers a wide range of travel-related services to ensure a smooth travel experience for RwandAir passengers.

In this article, we will discuss the services offered by the RwandAir office in Bugesera, and how you can approach them. We will also provide information on how to get to the office and how AirlineOfficeMap can help you connect with RwandAir’s Bugesera customer service team.

RwandAir Bugesera Office – Contact Information

For passengers needing assistance with their flight, the RwandAir office in Bugesera is the right resource that helps passengers with all their travel-related needs. Here are all the details you must know-

RwandAir Office in Bugesera AddressRilima, Rwanda
RwandAir Bugesera Contact Number/Phone Number242 06 783 1112
Email Address[email protected]
Working HoursMonday to Saturday: 08:30 AM to 06:00 PM
RwandAir Official Websitehttps://www.rwandair.com/


For more information, you can also visit RwandAir Head Office 

How does the RwandAir Bugesera Office work?

RwandAir has an office in Bugesera to provide convenient and accessible customer service to its regional passengers. The Bugesera office offers a range of services to passengers, including:

  • Flight Booking
  • Check-In
  • Baggage assistance
  • Special requests

Having an office in Bugesera also helps RwandAir better understand the needs and preferences of its passengers in the region, which helps the airline thrive with improved services and offerings.

How to get to the RwandAir Bugesera Office?

The RwandAir office in Bugesera is located at the following address:

Rilima, Rwanda

You can copy & paste the given address into your GPS and get the directions to the RwandAir Bugesera Office and travel independently. You can also take a taxi from any part of the city to reach the office.

How to speak to a live person at the RwandAir Bugesera Office?

If you are flying with RwandAir to or from Bugesera, you can easily contact its office in Bugesera for any queries. The office is accessible easily via phone, email, or live chat:

Via Phone

You can contact the RwandAir Bugesera Office via their dedicated phone number i.e. 242 06 783 1112. You can call this number during operational hours for immediate assistance with your travel concerns or queries. Moreover, you can book or cancel your flight with RwandAir by contacting the city office via call.

Via Email

For inquiries that might require detailed responses or if you need to send documents, the RwandAir Bugesera Office email is [email protected]. This channel is perfect for non-urgent communication that requires thorough answers. You can also share your feedback and complaints via email.

Operational Hours

The RwandAir Bugesera Office operates from Monday to Saturday: 08:30 AM to 06:00 PM. You must be aware of these working hours before planning a visit or calling RwandAir in Bugesera, Rwanda. During these hours you will get reliable assistance from the well-trained staff of Bugesera Airlines.

Services Offered by RwandAir Bugesera Office

Here are the other additional services that you can avail of at the RwandAir office in Bugesera:

ServiceDescription
Seat selectionThe Bugesera office offers assistance with seat selection. A fee may apply.
Flight Booking & CancellationWith the help of the RwandAir office in Bugesera, you can easily book or cancel your flight. For last-minute flight booking & cancellation with RwandAir from Bugesera, this office may be your savior.
Special mealsThe RwandAir Bugesera Office offers meal assistance for passengers with specific dietary requirements.
Lounge accessAt the Bugesera office, RwandAir Miles members can issue a complimentary pass for lounge access.
Special AssistanceThe RwandAir Bugesera office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure.
Flight upgradesPassengers flying with RwandAir from Rwanda can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service.
Flight statusThe staff at the Bugesera office can offer the real-time status of a flight or any potential delays.
Group bookingsPassengers traveling in a group can request the price quote. RwandAir Bugesera office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary.

The RwandAir office in Bugesera provides a range of services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.

How AirlineOfficeMap Can Help?

AirlineOfficeMap is an online information directory that can help connect you with the RwandAir office in Bugesera or their customer service team. Here, we provide the contact details and directions of various airline city offices, including phone numbers, email addresses, and more worldwide. This can be helpful if you need assistance booking a flight, adding baggage, or reporting missing luggage, among other things.

If you’re flying with RwandAir to or from any other city, visit our list of RwandAir city offices worldwide and resolve your queries with the airline from a particular region.

Frequently Asked Questions

Where is RwandAir’s office located in Rwanda?

The RwandAir office in Rwanda is located at the Rilima, Rwanda.

How can I contact RwandAir by phone?

You can contact RwandAir at 242 06 783 1112 phone number. This is RwandAir’s official customer service number.

What are the working hours of the RwandAir Bugesera Office?

The RwandAir Bugesera office is open Monday to Saturday: 08:30 AM to 06:00 PM.

What services does the RwandAir office in Bugesera provide?

The RwandAir office in Bugesera provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.

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