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RwandAir Juba Office in South Sudan

Monday to Saturday: 08:30 AM to 06:00 PM

The RwandAir office in Juba is a one-stop for passengers flying with RwandAir via Juba, South Sudan. The office assists with flight booking, baggage services, special assistance, and check-in. It offers a wide range of travel-related services to ensure a smooth travel experience for RwandAir passengers.

In this article, we will discuss the services offered by the RwandAir office in Juba, and how you can approach them. We will also provide information on how to get to the office and how AirlineOfficeMap can help you connect with RwandAir’s Juba customer service team.

RwandAir Juba Office – Contact Information

For passengers needing assistance with their flight, the RwandAir office in Juba is the right resource that helps passengers with all their travel-related needs. Here are all the details you must know-

RwandAir Office in Juba AddressJuba, South Sudan
RwandAir Juba Contact Number/Phone Number211924153709
Email Address[email protected]
Working HoursMonday to Saturday: 08:30 AM to 06:00 PM
RwandAir Official Websitehttps://www.rwandair.com/


For more information, you can also visit RwandAir Head Office 

How does the RwandAir Juba Office work?

RwandAir has an office in Juba to provide convenient and accessible customer service to its regional passengers. The Juba office offers a range of services to passengers, including:

  • Flight Booking
  • Check-In
  • Baggage assistance
  • Special requests

Having an office in Juba also helps RwandAir better understand the needs and preferences of its passengers in the region, which helps the airline thrive with improved services and offerings.

How to get to the RwandAir Juba Office?

The RwandAir office in Juba is located at the following address:

Juba, South Sudan

You can copy & paste the given address into your GPS and get the directions to the RwandAir Juba Office and travel independently. You can also take a taxi from any part of the city to reach the office.

How to speak to a live person at the RwandAir Juba Office?

If you are flying with RwandAir to or from Juba, you can easily contact its office in Juba for any queries. The office is accessible easily via phone, email, or live chat:

Via Phone

You can contact the RwandAir Juba Office via their dedicated phone number i.e. 211924153709. You can call this number during operational hours for immediate assistance with your travel concerns or queries. Moreover, you can book or cancel your flight with RwandAir by contacting the city office via call.

Via Email

For inquiries that might require detailed responses or if you need to send documents, the RwandAir Juba Office email is [email protected]. This channel is perfect for non-urgent communication that requires thorough answers. You can also share your feedback and complaints via email.

Operational Hours

The RwandAir Juba Office operates from Monday to Saturday: 08:30 AM to 06:00 PM. You must be aware of these working hours before planning a visit or calling RwandAir in Juba, South Sudan. During these hours you will get reliable assistance from the well-trained staff of Juba Airlines.

Services Offered by RwandAir Juba Office

Here are the other additional services that you can avail of at the RwandAir office in Juba:

ServiceDescription
Seat selectionThe Juba office offers assistance with seat selection. A fee may apply.
Flight Booking & CancellationWith the help of the RwandAir office in Juba, you can easily book or cancel your flight. For last-minute flight booking & cancellation with RwandAir from Juba, this office may be your savior.
Special mealsThe RwandAir Juba Office offers meal assistance for passengers with specific dietary requirements.
Lounge accessAt the Juba office, RwandAir Miles members can issue a complimentary pass for lounge access.
Special AssistanceThe RwandAir Juba office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure.
Flight upgradesPassengers flying with RwandAir from South Sudan can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service.
Flight statusThe staff at the Juba office can offer the real-time status of a flight or any potential delays.
Group bookingsPassengers traveling in a group can request the price quote. RwandAir Juba office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary.

The RwandAir office in Juba provides a range of services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.

How AirlineOfficeMap Can Help?

AirlineOfficeMap is an online information directory that can help connect you with the RwandAir office in Juba or their customer service team. Here, we provide the contact details and directions of various airline city offices, including phone numbers, email addresses, and more worldwide. This can be helpful if you need assistance booking a flight, adding baggage, or reporting missing luggage, among other things.

If you’re flying with RwandAir to or from any other city, visit our list of RwandAir city offices worldwide and resolve your queries with the airline from a particular region.

Frequently Asked Questions

Where is RwandAir’s office located in South Sudan?

The RwandAir office in South Sudan is located at the Juba, South Sudan.

How can I contact RwandAir by phone?

You can contact RwandAir at 211924153709 phone number. This is RwandAir’s official customer service number.

What are the working hours of the RwandAir Juba Office?

The RwandAir Juba office is open Monday to Saturday: 08:30 AM to 06:00 PM.

What services does the RwandAir office in Juba provide?

The RwandAir office in Juba provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.

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