RwandAir Kigali Office in Rwanda
Monday to Saturday: 08:30 AM to 06:00 PM
The RwandAir office in Kigali is a one-stop for passengers flying with RwandAir via Kigali, Rwanda. The office assists with flight booking, baggage services, special assistance, and check-in. It offers a wide range of travel-related services to ensure a smooth travel experience for RwandAir passengers.
In this article, we will discuss the services offered by the RwandAir office in Kigali, and how you can approach them. We will also provide information on how to get to the office and how AirlineOfficeMap can help you connect with RwandAir’s Kigali customer service team.
RwandAir Kigali Office – Contact Information
For passengers needing assistance with their flight, the RwandAir office in Kigali is the right resource that helps passengers with all their travel-related needs. Here are all the details you must know-
| RwandAir Office in Kigali Address | KN 5 Rd, Kigali, Rwanda |
| RwandAir Kigali Contact Number/Phone Number | 250724123139 |
| Email Address | [email protected] |
| Working Hours | Monday to Saturday: 08:30 AM to 06:00 PM |
| RwandAir Official Website | https://www.rwandair.com/ |
For more information, you can also visit RwandAir Head Office
How does the RwandAir Kigali Office work?
RwandAir has an office in Kigali to provide convenient and accessible customer service to its regional passengers. The Kigali office offers a range of services to passengers, including:
- Flight Booking
- Check-In
- Baggage assistance
- Special requests
Having an office in Kigali also helps RwandAir better understand the needs and preferences of its passengers in the region, which helps the airline thrive with improved services and offerings.
How to get to the RwandAir Kigali Office?
The RwandAir office in Kigali is located at the following address:
| KN 5 Rd, Kigali, Rwanda |
You can copy & paste the given address into your GPS and get the directions to the RwandAir Kigali Office and travel independently. You can also take a taxi from any part of the city to reach the office.
How to speak to a live person at the RwandAir Kigali Office?
If you are flying with RwandAir to or from Kigali, you can easily contact its office in Kigali for any queries. The office is accessible easily via phone, email, or live chat:
Via Phone
You can contact the RwandAir Kigali Office via their dedicated phone number i.e. 250724123139. You can call this number during operational hours for immediate assistance with your travel concerns or queries. Moreover, you can book or cancel your flight with RwandAir by contacting the city office via call.
Via Email
For inquiries that might require detailed responses or if you need to send documents, the RwandAir Kigali Office email is [email protected]. This channel is perfect for non-urgent communication that requires thorough answers. You can also share your feedback and complaints via email.
Operational Hours
The RwandAir Kigali Office operates from Monday to Saturday: 08:30 AM to 06:00 PM. You must be aware of these working hours before planning a visit or calling RwandAir in Kigali, Rwanda. During these hours you will get reliable assistance from the well-trained staff of Kigali Airlines.
Services Offered by RwandAir Kigali Office
Here are the other additional services that you can avail of at the RwandAir office in Kigali:
| Service | Description |
|---|---|
| Seat selection | The Kigali office offers assistance with seat selection. A fee may apply. |
| Flight Booking & Cancellation | With the help of the RwandAir office in Kigali, you can easily book or cancel your flight. For last-minute flight booking & cancellation with RwandAir from Kigali, this office may be your savior. |
| Special meals | The RwandAir Kigali Office offers meal assistance for passengers with specific dietary requirements. |
| Lounge access | At the Kigali office, RwandAir Miles members can issue a complimentary pass for lounge access. |
| Special Assistance | The RwandAir Kigali office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure. |
| Flight upgrades | Passengers flying with RwandAir from Rwanda can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service. |
| Flight status | The staff at the Kigali office can offer the real-time status of a flight or any potential delays. |
| Group bookings | Passengers traveling in a group can request the price quote. RwandAir Kigali office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary. |
The RwandAir office in Kigali provides a range of services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.
How AirlineOfficeMap Can Help?
AirlineOfficeMap is an online information directory that can help connect you with the RwandAir office in Kigali or their customer service team. Here, we provide the contact details and directions of various airline city offices, including phone numbers, email addresses, and more worldwide. This can be helpful if you need assistance booking a flight, adding baggage, or reporting missing luggage, among other things.
If you’re flying with RwandAir to or from any other city, visit our list of RwandAir city offices worldwide and resolve your queries with the airline from a particular region.
Frequently Asked Questions
The RwandAir office in Rwanda is located at the KN 5 Rd, Kigali, Rwanda.
You can contact RwandAir at 250724123139 phone number. This is RwandAir’s official customer service number.
The RwandAir Kigali office is open Monday to Saturday: 08:30 AM to 06:00 PM.
The RwandAir office in Kigali provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.
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