Skip to main content

Sriwijaya Air Office in Jakarta, Indonesia

Jl. Melawai Raya No.193 7, RT.7/RW.5, Kramat Pela, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12130, Indonesia

[email protected]

https://www.sriwijayaair.co.id/

62217397779

Monday to Sunday : 8:00am- 4:30pm

The Sriwijaya Air office in Jakarta is a one-stop for passengers flying with Sriwijaya Air via Jakarta, Indonesia. The office assists with flight booking, baggage services, special assistance, and check-in. It offers a wide range of travel-related services to ensure a smooth travel experience for Sriwijaya Air passengers.

In this article, we will discuss the services offered by the Sriwijaya Air office in Jakarta, and how you can approach them. We will also provide information on how to get to the office and how AirlineOfficeMap can help you connect with Sriwijaya Air’s Jakarta customer service team.

Sriwijaya Air Jakarta Office – Contact Information

For passengers needing assistance with their flight, the Sriwijaya Air office in Jakarta is the right resource that helps passengers with all their travel-related needs. Here are all the details you must know-

Sriwijaya Air Office in Jakarta AddressJl. Melawai Raya No.193 7, RT.7/RW.5, Kramat Pela, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12130, Indonesia
Sriwijaya Air Jakarta Contact Number/Phone Number62217397779
Email Address[email protected]
Working HoursMonday to Sunday : 8:00am- 4:30pm
Baggage Service Phone Number0804 1 777 777
Sriwijaya Air Official Websitehttps://www.sriwijayaair.co.id/


For more information, you can also visit Sriwijaya Air Head Office 

How does the Sriwijaya Air Jakarta Office work?

Sriwijaya Air has an office in Jakarta to provide convenient and accessible customer service to its regional passengers. The Jakarta office offers a range of services to passengers, including:

  • Flight Booking
  • Check-In
  • Baggage assistance
  • Special requests

Having an office in Jakarta also helps Sriwijaya Air better understand the needs and preferences of its passengers in the region, which helps the airline thrive with improved services and offerings.

How to get to the Sriwijaya Air Jakarta Office?

The Sriwijaya Air office in Jakarta is located at the following address:

Jl. Melawai Raya No.193 7, RT.7/RW.5, Kramat Pela, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12130, Indonesia

You can copy & paste the given address into your GPS and get the directions to the Sriwijaya Air Jakarta Office and travel independently. You can also take a taxi from any part of the city to reach the office.

How to speak to a live person at the Sriwijaya Air Jakarta Office?

If you are flying with Sriwijaya Air to or from Jakarta, you can easily contact its office in Jakarta for any queries. The office is accessible easily via phone, email, or live chat:

Via Phone

You can contact the Sriwijaya Air Jakarta Office via their dedicated phone number i.e. 62217397779. You can call this number during operational hours for immediate assistance with your travel concerns or queries. Moreover, you can book or cancel your flight with Sriwijaya Air by contacting the city office via call.

Via Email

For inquiries that might require detailed responses or if you need to send documents, the Sriwijaya Air Jakarta Office email is [email protected]. This channel is perfect for non-urgent communication that requires thorough answers. You can also share your feedback and complaints via email.

Operational Hours

The Sriwijaya Air Jakarta Office operates from Monday to Sunday : 8:00am- 4:30pm. You must be aware of these working hours before planning a visit or calling Sriwijaya Air in Jakarta, Indonesia. During these hours you will get reliable assistance from the well-trained staff of Jakarta Airlines.

Services Offered by Sriwijaya Air Jakarta Office

Here are the other additional services that you can avail of at the Sriwijaya Air office in Jakarta:

ServiceDescription
Seat selectionThe Jakarta office offers assistance with seat selection. A fee may apply.
Flight Booking & CancellationWith the help of the Sriwijaya Air office in Jakarta, you can easily book or cancel your flight. For last-minute flight booking & cancellation with Sriwijaya Air from Jakarta, this office may be your savior.
Special mealsThe Sriwijaya Air Jakarta Office offers meal assistance for passengers with specific dietary requirements.
Lounge accessAt the Jakarta office, Sriwijaya Air Miles members can issue a complimentary pass for lounge access.
Special AssistanceThe Sriwijaya Air Jakarta office offers wheelchair assistance. It needs to be reserved up to 24 hours before scheduled departure.
Flight upgradesPassengers flying with Sriwijaya Air from Indonesia can request a flight upgrade through accumulated miles or cash and upgrade the flight to the higher class of service.
Flight statusThe staff at the Jakarta office can offer the real-time status of a flight or any potential delays.
Group bookingsPassengers traveling in a group can request the price quote. Sriwijaya Air Jakarta office provides the fares comparatively at the discounted price, provided there must be at least 10 or more passengers traveling on the same itinerary.

The Sriwijaya Air office in Jakarta provides a range of services to assist passengers with their travel needs, including flight bookings, check-in, baggage services, special assistance for passengers with disabilities or special needs, and more.

How AirlineOfficeMap Can Help?

AirlineOfficeMap is an online information directory that can help connect you with the Sriwijaya Air office in Jakarta or their customer service team. Here, we provide various airline city offices’ contact details and directions, including phone numbers, email addresses, and more worldwide. This can be helpful if you need assistance booking a flight, adding baggage, or reporting missing luggage, among other things.

If you’re flying with Sriwijaya Air to or from any other city, visit our list of Sriwijaya Air city offices worldwide and resolve your queries with the airline from a particular region.

Frequently Asked Questions

Where is Sriwijaya Air’s office located in Indonesia?

The Sriwijaya Air office in Indonesia is located at the Jl. Melawai Raya No.193 7, RT.7/RW.5, Kramat Pela, Kec. Kby. Baru, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 12130, Indonesia.

How can I contact Sriwijaya Air by phone?

You can contact Sriwijaya Air at 62217397779 phone number. This is Sriwijaya Air’s official customer service number.

What are the working hours of the Sriwijaya Air Jakarta Office?

The Sriwijaya Air Jakarta office is open Monday to Sunday : 8:00am- 4:30pm.

What services does the Sriwijaya Air office in Jakarta provide?

The Sriwijaya Air office in Jakarta provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.

Voice Your Complaint!

Your Email address will not be published.