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Thai Airways Office in Hanoi, Vietnam

1st & 3rd Floor, Hanoi Lake View Building 28 Thanh Nien Street Tay Ho District Hanoi Vietnam

[email protected]

https://www.thaiairways.com/

84 24 3826 7921 / 7922

Monday to Friday : 9:00 am - 5:00 pm

The Thai Airways office in Hanoi acts as the primary contact point for passengers flying with Thai Airways through Hanoi, Vietnam. This office assists with flight reservations, baggage issues, special requests, check-ins, and more, ensuring a seamless travel experience for all Thai Airways travelers.

In this article, we’ll highlight the services offered by the Thai Airways office in Hanoi and how you can get in touch with them. We will also provide directions to the office and explain how AirlineOfficeMap can help you connect with Thai Airways’s Hanoi customer service team.

Thai Airways Hanoi Office – Contact Information

If you need assistance during your journey, the Thai Airways office in Hanoi is here to help. Below are the contact details:

Thai Airways Office in Hanoi Address1st & 3rd Floor, Hanoi Lake View Building 28 Thanh Nien Street Tay Ho District Hanoi Vietnam
Thai Airways Hanoi Contact Number/Phone Number84 24 3826 7921 / 7922
Email Address[email protected]
Working HoursMonday to Friday : 9:00 am – 5:00 pm
Baggage Service Phone Number+66 (2) 356-1111
Thai Airways Official Websitehttps://www.thaiairways.com/


You can also visit the Thai Airways Head Office for further information.

How does the Thai Airways Hanoi Office Operate?

The Thai Airways office in Hanoi is dedicated to providing excellent customer service to passengers in the area. Our services include:

  • Flight reservations assistance
  • Check-in management
  • Baggage support
  • Handling special requests

Having an office in Hanoi allows us to better understand and meet the needs of our passengers, ensuring they have a pleasant experience with Thai Airways.

How to Locate the Thai Airways Hanoi Office?

The Thai Airways office in Hanoi is located at:

1st & 3rd Floor, Hanoi Lake View Building 28 Thanh Nien Street Tay Ho District Hanoi Vietnam

To get directions to the Thai Airways Hanoi office, you can enter the address into your GPS. Alternatively, you can take a taxi from any location within the city to reach the office.

How to contact a live person at the Thai Airways Hanoi Office?

If you have any issues while flying to or from Hanoi with Thai Airways, you can reach the office via phone, email, or live chat:

Via Phone

The Thai Airways Hanoi Office’s phone number is 84 24 3826 7921 / 7922. For quick assistance with any travel-related queries, this number is available during business hours. You can also make or cancel reservations by calling this number.

Via Email

For detailed inquiries or to send documents, the Thai Airways Hanoi Office email is [email protected]. For non-urgent correspondence that requires thorough responses, this is perfect. Complaints and suggestions can also be sent via email.

Operational Hours

The Thai Airways Hanoi Office operates during Monday to Friday : 9:00 am – 5:00 pm. Before planning a visit or phone call, make sure to verify these hours. The knowledgeable staff will provide reliable assistance during these times.

Services Provided by Thai Airways Hanoi Office

Here are additional services available at the Thai Airways office in Hanoi:

ServiceDescription
Seat selectionThe Hanoi office assists with selecting seats, with applicable fees.
Flight Booking & CancellationEasily book or cancel flights at the Thai Airways office in Hanoi, ideal for last-minute changes.
Special mealsThe Hanoi office helps arrange special meals for passengers with specific dietary requirements.
Lounge accessThai Airways Miles members can obtain complimentary lounge passes at the Hanoi office.
Special AssistanceThe Hanoi office offers wheelchair assistance, which must be reserved 24 hours before departure.
Flight upgradesPassengers from Vietnam can request flight upgrades using miles or cash at the Hanoi office.
Flight statusThe staff at the Hanoi office can give real-time updates on flight status.
Group bookingsFor group travel, the Hanoi office offers price quotes and discounts for groups of 10 or more on the same itinerary.

The Thai Airways office in Hanoi provides a variety of services to assist passengers with their travel needs, including flight reservations, check-ins, baggage services, and special assistance for passengers with disabilities or special needs.

How AirlineOfficeMap Can Help?

AirlineOfficeMap is an internet platform designed to link you with either the Thai Airways office in Hanoi or their customer service department. We furnish you with essential contact information and guidance to locate various Thai Airways offices globally, offering phone numbers, email addresses, and more. This resource proves beneficial for tasks such as flight booking, baggage inquiries, or reporting misplaced luggage.

If you’re traveling with Thai Airways to or from a different city, explore our extensive list of Thai Airways offices worldwide for region-specific assistance.

Frequently Asked Questions

Where is Thai Airways’s office located in Vietnam?

The Thai Airways office in Vietnam is located at the 1st & 3rd Floor, Hanoi Lake View Building 28 Thanh Nien Street Tay Ho District Hanoi Vietnam.

How can I contact Thai Airways by phone?

You can contact Thai Airways at 84 24 3826 7921 / 7922 phone number. This is the official customer service number of Thai Airways.

What are the working hours of the Thai Airways Hanoi Office?

The Thai Airways Hanoi office is open Monday to Friday : 9:00 am – 5:00 pm.

What services does the Thai Airways office in Hanoi provide?

The Thai Airways office in Hanoi provides booking assistance, travel information, and customer support. Additionally, it offers services related to reservations, inquiries, and passenger concerns.

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