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Turkish Airlines Jakarta Office in Indonesia

Prudential Tower Lt. 19, Jl. Jend. Sudirman Kav. 79, RT.2/RW.2, Kuningan, Setia Budi, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 10210, Indonesia

[email protected]

https://www.turkishairlines.com/

+622157957666

Monday - Friday: 9:00am - 4:00pm
Saturday & Sunday: Closed

Turkish Airlines, the esteemed flag carrier of Turkey, operates a dedicated office in Jakarta, Indonesia. Serving as the region’s central hub for customer service, this office is known for addressing the needs of travelers flying with Turkish Airlines to or from Jakarta. To serve its passengers, the Turkish Airlines Jakarta office is well-equipped to handle various passenger inquiries. Whether it’s about managing bookings, processing cancellations, or providing information on baggage allowances, the staff at the Jakarta office are trained to assist with expertise.

Turkish Airlines Jakarta Office – Contact Information

For passengers needing assistance with their flight, the THY office in Jakarta is the right resource that help them with all their travel-related needs. Here are all the details you must know-

Turkish Airlines Office in Jakarta AddressPrudential Tower Lt. 19, Jl. Jend. Sudirman Kav. 79, RT.2/RW.2, Kuningan, Setia Budi, Kecamatan Setiabudi, Kota Jakarta Selatan, Daerah Khusus Ibukota Jakarta 10210, Indonesia
Turkish Airlines Jakarta Contact Number/Phone Number+622157957666
Email Address[email protected]
Working HoursMonday – Friday: 9:00 am – 4:00 pm
Saturday & Sunday: Closed
Baggage Service Phone Number90 850 333 0 777
Turkish Airlines Official Websitehttps://www.turkishairlines.com/

Queries/Services Managed by Turkish Airlines

The Turkish Airlines office in Jakarta, Indonesia is dedicated to assisting travelers with their travel concerns. The office provides reliable support and guidance regarding various travel procedures and airline policies. Additionally, if someone has corporate-related queries and is seeking airline information, it is recommended to contact Turkish Airlines Headquarters

Some of the most common queries managed by the Turkish Airlines Jakarta Office are given below: 

  • Flight Booking and Modifications 
  • Cancelations and Refunds 
  • Check-in Assistance
  • Baggage Allowance Information
  • Flight Status and Schedules 
  • Special Assistance Services 
  • Loyalty Program 
  • Visa Related Concerns

So, if you are planning to fly with Turkish Airlines to or from Jakarta, you can contact this office for all your travel-related needs. A team of dedicated professionals at the Turkish Airlines Office in Jakarta is always ready to offer prompt and dependable solutions to ensure you have a stress-free travel experience.

In case you’re in any other city & flying with Turkish, you can find up-to-date information about other city offices of Turkish at AirlineOfficeMap.

Jakarta Airport Details

Airport NameSoekarno–Hatta International Airport
Airport CodeCGK
AddressPajang, Tangerang City, Banten, Indonesia
Turkish Airlines CGK TerminalTerminal 3

Turkish Airlines Office Photos

Turkish Airlines Office in Jakarta, Indonesia
Turkish Airlines Office in Jakarta, Indonesia
Turkish Airlines Office in Jakarta, Indonesia

Frequently Asked Questions 

What terminal does Turkish Airlines fly out of from Soekarno–Hatta International Airport in Jakarta? 

Turkish Airlines operates at Terminal 3 of Soekarno–Hatta International Airport, which is conveniently located in the city of Jakarta. Turkish flyers in Jakarta may arrive or depart from Terminal 3.

How do I contact the Turkish Airlines Office in Jakarta?

You can contact the Turkish Airlines Office in Jakarta at +622157957666. 

Can I report a complaint for Turkish Airlines from Jakarta?

Yes, you can report a complaint directly at the Turkish Airlines Office in Jakarta, where the staff is ready to address and resolve any issues you may encounter.

How do I cancel my flight with Turkish Airlines from Jakarta?

To cancel your flight with Turkish Airlines from Jakarta, you should visit its office located in Jakarta. The staff there can assist you with the cancellation process and provide you with all the necessary information regarding your specific situation.

How can I get a refund from Turkish Airlines in Jakarta?

For refunds, visiting the Turkish Airlines Office in Jakarta is recommended where you will get all the information related to the refund process based on your ticket type and any applicable airline policies.

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